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"Lovely clean hotel and room. Cannot fault the place. The staff we spoke to were polite and attentive. We just used the room as a base whilst visiting my daughter at university. Didn’t eat at the hotel. Good value for money and will return. "

"Great"

"The staff are just wonderful and I mean from front desk to the lady cleaning the room "

"Great staff from the front office to the room."

"Excellent, what a beautiful place to stay in the heart of the Cotswolds, highly recommend! The suite rooms are absolutely beautiful and such a wonderful treat! A special mention for the lovely guy on reception who checked us in, and really did make us feel most welcome, he was extremely informative and nothing was ever too much trouble! He also served us for breakfast today - thank you :)"

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Clean room, attentive staff, great bar and breakfast"

"Amazing gardens and hotel. Lovely staff. "

"Nice, spacious room. Great location. Lovely staff."

"Rooms were perfectly clean and spacious. All staff were outstanding, polite and nothing to much trouble. Although the breakfast was adequate the lack of eggs and flavour did let it down . "

"Excellent stay .. I cannot understand some of the negative comments I read on Bath Spa. Excellent front of house and housekeeping. Great Breakfasts and Spa Experience - Property and room also great, with plenty of parking. Book you wont be disappointed. "

"Friendly welcome, cosy lounge and bar. Room was large and comfortable. Restaurant was excellent with good food quality and nice wines"

"The room was very clean, the location is amazing, and the staff were really friendly. We arrived early and they kindly stored our bags for us. It’s very close to the train station but still nice and quiet. Highly recommended!"

"Great breakfast. Friendly staff. "

"The staff at the hotel and its restaurants was amazing. Very proactive and helpful, but discrete. The hotel room was spotless and the bed was very comfortable. The turn-down service every evening was a nice touch. Would definitely recommend if you need some r&r and want a location close to the Cotswold for day trips."

"The staff were lovely. Our rooms were superb and the location great."

"Staff, Restaurant and bar area.Only slight issue which i would not mark down is the bathroom door could do with a bit of paint and the deliveries waking us up at 05:30, which is out of your control."

"Clean room, excellent location view onto the mill/river Avon. Only downside was the smell from the bathroom which was reported and action taken by staff promptly but still had the issue however was given a air freshener. Continental breakfast was nice and welcoming. Great views and would come back for sure (in the same room 123).Car parking available but tricky if returning from day out in evening due to tight space's to manoeuvre your vehicle into the spaces available. otherwise will be back...

"Had a lovely stay. The main property looks just like the online images and is really beautiful however, I’m assuming that most people stay in the building to the left which is less historic. Our check in was easy and even though we were brought to a room with just one bed, the staff rectified this pretty quickly and brought us to a room with two beds, which is what we had booked . Comfortable beds, quiet rooms. I would imagine it’s a little louder in the high season. We were a bit disappointed...