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"I stay here every year, usually 2x a year, with my family. Weve always loved it, but since By the Sea Resorts bought Palmetto Inn too, it seems to slowly be going down. The staff is great. The room was clean. Really the only issue was that the mattresses absolutely suck. The pillows were equally as horrible & uncomfortable. Im unsure what happened, as the beds were great even as recently as October 2025. And as much as they've raised their prices, a decent bed & pillows shouldny be too much to...

"The room was clean, and the breakfast was very good—though there is a charge for it. They have a shuttle cart to take you to the beach, which is a 5-to-10-minute walk away. They charge $5 per day for parking, but the lot is good and secure. The area is nice; there are shops right across the street, and several different restaurants within walking distance."

"our stay was overall okay. i’m not a very picky person, firstly. i don’t have to stay at the nicest place to enjoy myself. i can overlook a lot of things. but not when the “things” start stacking up. i’ll start with the positives. the hotel is steps from the beach, view is amazing, a/c in our room was icy cold, a nice surprise was that our room had a full sized fridge and kitchen sink. the staff were all very friendly, kind, and helpful. negatives though, outweighed the positives...

"Great place to stay."

"Had a quick stay unexpectedly. Was just what we needed! Clean and well kept."

"Staff was exceptional. Friendly and very helpful. Rooms were beautiful were clean and view amazing. Coffee available and breakfast was great. Our four legged family member also loved her stay there. Will definitely be our go too when we come back."

"Be very careful when booking, BEACHSIDE which means you have a window looking out to the beach only. "

"The room was clean, Ocean Front Views, there was a tiki bar on site. Staff was helpful and very nice.. will visit again. "

"The hotel has a nice views. Well maintained, the staff have no decency and sometimes rude. Bottom line , they don’t want to help. The beach is nice, this property is for one time stay, definitely, will not repeat it. I am a diamond Hilton member and travel the world with Hilton, this one is suboptimal. "

"hot tub had trash floating in it, coke machine was out of my soda, no wifi in room 606. stay was ok, but nothing I want to repeat in the future"

"The bar was great my room overlooked the beach. I had to buy Clorox wipes to touch up the wall that was right by my bed, which had five black smudges and two things that looked like either boogers or mud. I feel like you should pressure wash the halls outside the rooms because people go in bare feet a lot and it’s kind of gross. But we really like this hotel. We always buy a broom to sweep the sand. Our bathroom was a little bit disappointing, but functional. There were hair ties on the floor...

"When I checked in and asked what direction to go to my room 310, thinking it would be 3rd floor of the hotel. She said that my room was across the the street from the main hotel building that it was their "city view room". This was a 2 story run down hotel building. I would not have felt safe using the stove at all. It was dirty, the burners were all jacked up. The floors were dirty. They didn't clean under either of the beds, there was trash from whoever had the room before us and who knows...

"You should get free umbrellas for the beach"

"Wonderful stay!!"

"Everything you need at this resort !"

"There was a lot to do, but it was so spread out and getting around was difficult. Unless you want to walk a ton of miles, you need to take a shuttle to get to places which takes like 20 min for 2 miles with al the stops "

"Loved it "

"Awesome place to be 😊😊"