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"Beautiful property! There’s a lot to do with the family. The staff was amazing. We really enjoyed our stay "

"Room was immaculate, the property itself super beautiful & clean. The staff was amazing, they went above and beyond to make the best out of our stay. Restaurants were also very good , Jasmine & Grotto were my favorites. Highly recommend this resort & I will deff be back sometime in the future. "

"Loved the staff only thing is it was far away from places "

"This was our second time staying here, and once again, it did not disappoint. Everything was just as amazing as we remembered, from the outstanding service to the beautiful atmosphere. It truly continues to exceed our expectations, and we can’t wait to come back again. A big shout out to the staff members."

"We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful. "

"Room was super clean but the fridge wasn’t refilled everyday. Lots of options at the Buffet. There was not enough bars or staff for the bars. Always lots of lines."

"3rd time at Bahia, 1 after the ownership change, still find the staff is amazing, activities on site are available and fun. Variety of food at the buffet/snack bars. We go as an adult couple and still find quiet time/ party areas/ the beach gets cleaned daily, plenty of small wild life to take pictures off. Scuba diving not available on site, but easy to book via the tour desk."

"Best resort ever!!! Pure luxury. Staff excellent"

"Oh man, I wanted to like this place. I wouldn't support this hotel or any affiliated hotels after my stay here. 5 stars hotel? No not at all. Imagine not sleeping your first night of traveling, because the jets were soo loud it sounded like they were draining the entire pool. I kindly asked them to turn off because of the sound, they stated that they do that at midnight. Midnight, 2am, 4am, 5am still on. I mentioned this to the front desk they had the maintenance team look at the issues. I didnt...

"Rooms Very hot ac don’t cool and watch out for raccoons"

"The staff Israel and Fernando we exemplary as front desk and very knowledgeable of the resort and their staff ! Our 30th anniversary was spectacular because of them upgrading us when room was available the last 3 days with a private pool, wine and chocolate covered strawberries was the best touch and the banner! We enjoyed the resort , beach, staff , activities, the weather was perfect low humidity which was a plus to our vacation ⭐️⭐️⭐️⭐️"

"First solo trip and I’d do it over and over again at Copal Tulum the staff is so attentive the food was amazing the private cenote was beautiful. Not too far from the beach or attractions 10/10 "

"We had 4 of us doing a golf trip, we had booked 2 rooms with 2 queen beds in each room and they said we could not get that they only had rooms with 1 King available and they would put a Cot in there to help. The room was not very comfortable once the cot was added as it couldn't accommodate another sleeping space. When we checked in they gave us tickets for our travel golf bags and said they would transfer it to our rooms once ready as we would be out golfing when the room became available. We...

"This hotel is absolutely stunning. Even though it feels like you are in the middle of the jungle, not one insect in our room. The cenote (natural pool) is breathtaking. They have free bikes to use and since the room is a beach town, it was walking distance to some of the most popular spots like Tantra Tulum Ilios the Greek restaurant, both are great scenes to party or enjoy company. The staff was spectacular and I would highly recommend this hotel to anyone and we will for sure be coming back."

"Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons...

"I had a great stay at Mía Tulum Beach Resort. The resort was very clean throughout, including the rooms and showers, and the staff did an excellent job keeping the beach clear of sargassum. The staff were warm, welcoming, and attentive, which made the experience even better. I also really enjoyed the smaller, cozy atmosphere of the resort—it felt relaxing without being boring, with plenty to do nearby. Free self-parking was a big plus and made it easy to explore the area. The only minor...

"Recomiendo que utilicen la caja de seguridad no puedo asegurar lo que voy a mencionar pero desapareció parte de mi dinero en efectivo que traía . Eso sucedió en mi estancia en el lugar . Lo tenía en mi cartera y de un día solo desapareció. "

"We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!"

"This place is all aesthetic illusion and zero substance. The beachfront location and kind staff are the only things keeping it from being a complete write-off. The rooftop pools—one of the main booking draws have been stripped of their appeal. They’re now covered by a solar awning, blocking nearly all sunlight. A rooftop pool with no sun is a design failure. You also can’t order food or drinks up there, making the space feel pointless. Worse, it’s in rough shape—cracked, broken wood slats and a...

"Todo de maravilla "