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"Un lugar exelente"

"Todos Los empleados son muy amables los ,extranaremos Esperamos volver pronto"

"All services were very good and the entertainment program were very good . The food was acceptable .👍"

"Loved every second will be coming back"

"The resort was excellent, staff friendly, clean, food was great in the buffet, however didn’t care for the restaurants, and the major minus is the beach, there’s no beach and the smell coming from it is horrendous,"

"Great hotel to vacation in. Will be going again."

"I liked clean rooms, staff Disliked elite club pool privacy, and amenities around the pool. Pool is very basic."

"Muy buena experiencia en este hotel el personal muy amable y atento. Y en el cuarte el aire acondicionado Wao increíble siempre se mantuvo bien agradable el cuarto."

"My wife and I recently stayed at Hotel Xcaret Arte, and the experience exceeded our expectations from start to finish. If you’re looking for a peaceful, romantic, luxury resort that focuses on relaxation rather than a party atmosphere, this is the place. The property itself is absolutely breathtaking. The architecture, natural beauty, rivers, and attention to detail throughout the resort create an atmosphere unlike any other all-inclusive we have visited. Everywhere you look feels like a...

"Great food, arcade and pools kids activities were fun"

"We enjoyed it and the crowd was a lot of fun. We had some minor issues with the room and overall the property was well kept. Customer service was very good."

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"It was amazing!"

"Una estancia increíble, el servicio excelente (el personal siempre atento y sonriente) y todo super limpio. Las instalaciones y habitación super lindas. Totalmente vale la pena lo pagado. Los niños la pasan increíble, súper recomendado."

"It was great"

"The hotel itself is beautiful, and the public areas were very clean and well maintained. Breakfast was good, and we especially enjoyed the Lebanese restaurant. The kids’ amenities were also great. However, we were disappointed with several parts of our stay. The beach was clean, but the water was not clear and was full of seaweed and debris, which made swimming uncomfortable. Our biggest issue was the room. The AC unit was located inside the closet and made a very loud noise all the time. There...

"Awesome service staff is on point"

"El personal te trata como si te fueras a robar todo, el restaurante mal trato desde la llegada. Las instalaciones bien en general, lástima que te traten así hasta tu salida."

"My room had a foul sewer odor, I called to get it resolved but was not resolved. Additionally given the property is shared with the sister property we noticed the buffet was constantly full. I did not appreciate non guests coming there when their property serves all inclusive drinks and meals as well. They need a better system to prevent overcrowding or limit the use of shared amenities. Overall great staff, 2nd time at this hotel. I thoroughly enjoyed the first experience better!"

"Best food, best service, best all inclusive hotel I’ve ever stayed at"