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"No loungers available,most bali beds empty but can't be used as it comes with a cost"

"i had such a great stay at excellence riviera cancun! honestly, everything about the trip was better than i expected, and there was always something to do if you wanted to stay busy or you could just relax and enjoy the resort. the resort itself was beautiful and very clean. our room was gorgeous, and i absolutely loved having the jacuzzi bathtub in the room. it was such a nice little luxury to come back to and relax in after being out all day. the pools were definitely one of my favorite parts,...

"Love"

"Amazing"

"Muy bonito el. Hotel eso si algo confuso para llegar a la habitación pero hermoso hotel"

"Las fiestas son únicas, y lo que no me gustó esque no hay alguna cevichería o algo"

"The staff are very familiar with us"

"The staff good . Smell very bad and cleaning not that good"

"."

"Fridge did not work and we informed staff but never repaired"

"I had an absolutely wonderful stay at this resort! From the moment I arrived, the service was exceptional. The entire staff was friendly, welcoming, and always willing to help. My room was kept clean and comfortable, and the pools and resort areas were beautiful and well maintained. A special thank you to Paola from Concierge, who went above and beyond to make my stay even better. She kept me updated with all the hotel activities, information, and everything I needed to know throughout my stay....

"Las habitaciones beachfront o frente al mar tienen piscinas conectadas entre si en los balcones, por lo que puedes esperar a tus vecinos pasearse por tu balconcito todo el tiempo. El resort es “NO DEVOLUCIONES NI CAMBIOS” en sus amenidades hay cobros adicionales, no es un todo incluido. Es un atractivo para niños de un día, es preferible solo pedir el AQUANICK si es que se quiere dar lamexperiencia a los niños. En el checkout ha otro cobro de impuestos sorpresa. La habitación tenia un olor...

"clean room / just okay food. not much to do on the property other than pool and eat"