Hotel with a Concierge in Surrey from SAR77

"very close to airport. Shuttle. Restaurant good Shower very narrow and deep, difficult to get in & put"

"Great stay"

"Such a wonderful hotel, set in magical grounds. It was the perfect place to celebrate my wife's birthday."

"An enjoyable stay, would recommend to anyone. Will be staying again."

"Beautiful hotel and a lovely stay despite ongoing construction works. We stayed on a Friday night and were mostly unaffected - some areas of the hotel were clearly ready to be updated but the facilities we used were brilliant. Our room was a river view and the balcony was not yet ready to be used. The room itself was a standard size but the cleanliness is what made it a great stay. We really appreciated the robes and slippers for using the onsite pool and spa. We absolutely loved the outdoor pool, it’s a shame we couldn’t use it past checkout time on our departure day as it had closed when we checked in on the Fri early evening. The breakfast is a higher price but we felt it was good value for money with what was available. We hope to visit again and make the most of the grounds and local area. Breakfast staff were the friendliest staff members we met during our stay. "

"Freindly staff some of them needvyo brush upba little on there english butvover all bery freindly and helpfullcwould recommend"

"Even with some help from Reception to try and order a supper from town, I failed to master the technology on my iPad! I was advised to wait and I would hear that delivery was on its way. After a very long time waiting in Reception, staff took pity on me and made a few phone calls on my behalf. It turned out that my order hadn’t gone through! By now it was late evening and I was very hungry. One of the Reception staff disappeared and came back with 2 croissants and butter, which went down very nicely with a cup of coffee in my room! I was very grateful."

"Great service and good food"

"Outstanding staff and hotel "