Find hotels near Kempton Racecourse, Sunbury on Thames from SAR 234

"Clean room and nice and cooperative staff"

"Good bar"

"Good value for money, nice room and great staff. Breakfast is excellent "

"I had a very disappointing experience at this hotel at Heathrow Terminal 4. I stayed on April 6th (room 124), and after traveling for over 15 hours from Canada on an overnight flight, I arrived completely exhausted around 1 PM, hoping for at least a bit of understanding and basic hospitality. Ironically, there’s a sign at the entrance that says “warm welcome,” but that couldn’t be further from the truth. The welcome felt cold, transactional, and completely lacking empathy. Check-in time was 3 PM, but since I arrived earlier and they clearly had rooms available, I politely asked if an early check-in was possible. Instead of showing any flexibility or consideration for a long-haul, tired guest, I was told I would need to pay an additional £15 just to access a room that was already ready. Because I refused to pay for something that should have been a basic courtesy, I ended up waiting in the lobby for nearly 2 hours. By 2:28 PM, I was so extremely tired that I went back to the front desk and tried again to check in. Instead of any understanding, they still insisted on charging me extra, which I ultimately had to pay just to finally get access to the room. This felt less like hospitality and more like squeezing extra money out of already exhausted travelers. A little understanding would have gone a long way, but instead, the experience left me frustrated and unwelcome. "

"Loved my stay"

"Walk in great, warm welcome from staff Clean and pretty decent. Great rooms Nice staff Bathrooms and shower is exceptionally good Breakfast good onsite I’ve stayed in many rooms here and all of a very good standard For a bar/food discount request their loyalty card (for free at reception) Travellers with cars, read up on the reception drop off in advance, they time is really short before fee/fine not an issue but be in the know. Personally I’m still in a dispute between the hotel/ hotels.com/expedia about the issuance of a vat receipt for my last stay - but annoying but just admin "

"The property was under construction, and t"

"In my room the ac wasn’t working "

"We enjoyed our stay at this hotel. It was very clean, and convenient if you have a flight to catch since it is at the airport. The staff were very friendly and helpful. The breakfast was great. It was tasty and delicious. Sumara was wonderful. She was very helpful, friendly and kind. We will definitely stay at this hotel whenever we are in London. "