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"Customer service is top notch "

"Great location downtown Xi'an, with both a quiet neighborhood and easy access to restaurants and lively shopping areas within a short walking distance. Great breakfast also:-) We enjoyed our stay very much, and would be happy to return also in the future. "

"War einer der besten hotels vor der Preisleistung. Vrosse zimmer starker service und gut gelegen"

"Bien"

"Great location. Close to bell and drum tower, lots of food options around the hotel. Room is clean and quiet, staff friendly and accommodating. "

"Just simply the best."

"Fantastic "

"Great spot. I really enjoyed it here. The staff was helpful, especially John Yang who was nice enough to give me some tea. I highly recommend!"

"服務優質貼心"

"I like Lavande, hotel standard is pretty nice, including breakfast is the plus. I will book Lavande hotel in China next time. "

"A hotel that has all that you want. Service, friendly staff, location and value for money. Room size is huge and staff are very accommodating and friendly. Will highly recommend this hotel to anyone going Xi’an. "

"Our stay at the Gran Melia Xi'an was nothing short of perfection and exceeded all our expectations. The hotel staff is truly outstanding. At every turn, they were incredibly friendly, professional, and immensely helpful. We were always greeted with a smile, and they were prepared to accommodate every request, which elevated our entire vacation experience. Our room (a suite) was perfect – elegantly appointed, spacious, impeccably clean, and with all the amenities needed for a comfortable...

"직원들이 매우 친절하고 깨끗합니다."

"."

"It’s at a good location ."

"Our rooms were spotlessly clean and the attention to detail with towels etc. The breakfast was so good a great buffet and we also had dinner their....A very big thank you to BEN and PETER that had been amazing, for there help in organizing a taxi for our pick up in Shanghai, they went above and beyond to make sure we had a taxi organised, it was there, again thank goodness their is good staff that do a great job...."

"Lovely!"

"친절한 직원, 맛있는 조식"

"娘と二人旅。客室がとても清潔で静か、ゆったり出来ました。近くに美味しい西安料理の店があります。いかにも西安の香りでした。また今年の年末に宿泊する予定です。 "

"Great location and very nice staff . The food was delicious."