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"Reception staff were really friendly and helpful"

"Room was clean bedding exceptional. Staff very friendly and helpful. Food was okay. Shuttle bus from front of hotel to airport was on time cost £5:00"

"tripple room was very good size microwave was fantastic to have in room clean room good size bathroom"

"Holiday inn standard very good"

"Room was lovely and clean and comfortable. Staff were great and friendly, even though we had a slight issue with using the web site offerings drinks."

"Comfortable hotel, good facilities, fitness area was practical, looked like needs a little attention to spruce it up."

"I loved the sitting room which had very interesting historical references. The bedroom was very clean and the bed comfortable. The hotel is in a great location. I took a drink from the Tap bar into the sitting room and relaxed after a busy day. I would definitely stay here again and will pass it on to anyone I know who wants to visit Arundel. The staff were all very friendly and welcoming."

"Great breakfast and excellent sunday roast! Well priced. Great staff, very clean, no complaints whatsoever. "

"Staff were very friendly and helpful. Only ate there for breakfast but that was plentiful and well cooked. Spa facilities were nice and clean. Pool temperature good."

"Dusty room in areas. Rubbish behind bedside cabinet. Couldn’t get to plug easily to charge my phone as it was behind the cabinet and when pulled out there was thick dust and rubbish behind it. No deep clean for a long time. Dirty windows, old cobwebs around it. Pool was not in use so very disappointed as we had stayed there for this reason. "

"Breakfast perfect room staff and parking also perfect I stayed in room 10 also perfect for I wanted"

"The staff are the most disinterested and unfriendly. Hotels are a people’s business. It’s astonishing that that fact is lost on staff at this hotel."

"Easy to deal with, very helpful. "

"The hotel was ideal for visiting Arundel walking distance to castle and visiting area.Lots of walking amenities and places to eat and drink.Breakfast was good lots of parking we had a great time here and everyone was very helpful and friendly.Would stay again."

"Enjoyed our stay, particularly due the excellent staff, who were all very friendly and helpful!"

"Some of the walls could do with a lick of a paint, otherwise a lovely stay"

"Great place to stay and the owners are wonderful. Rooms are comfortable with loads of teas, coffee, hot chocolate and water. I didnt realise we could park there (for a fee) so I'd already booked parking.It's 5 minutes by cab to Gqtwick and the bus stop for Gatwick is right outside the Farmhouse. I'm sold, we're staying there everytime we fly from Gatwick. Great people to do business with. "

"The room was in the annex and the basement. It was clean and well maintained had tea and coffee. Staff were friendly and helpful and the food was good "

"Location was good, close to the airport but even though we could see the planes just above us the noise wasn’t a problem. Room was clean, bed was comfy and we slept well. The shower was hard to use getting very hot at times and VERY slippery. Parking was close to the hotel and seemed safe. The reception doesn’t open until 3 and until that time the hotel door is locked so you can’t wait anywhere until checkin. We arrived after a 27 hour flight and even though we knew we couldn’t check into our...