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"A lovely old world charm about the hotel. Very nice, spacious room, excellent staff & fantastic location in the heart of Ludlow. On- site parking available which was also great. "

"Lovely clean room, super happy with our stay"

"We had superior rooms on the second floor with wonderful views. They were clean and comfortable, though the room service was a little careless. The second floor is accessed via 2 long stair cases. Quite an effort for 2 old codgers with cases. Staff were helpful and polite. This is more like a large pub with rooms, though popular with the locals and always busy, probably due to reasonable prices. All in all ,a good experience. Love Ross."

"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."

"Good quality breakfast with amazing staff. "

"It was a fine stay. We paid more for a better room which seemed worth it."

"I have stayed many times at this property. The front desk staff are always a bonus as they always have a smile and welcoming attitude. Also, the breakfast at the hotel continues to please with the amount of selections and piping hot. However, the hotel advertises free self parking and until this current stay that was the case. Unfortunately, they have changed their process and parking was managed by a third party. Not only was it not free, it was on the expensive side of other parking lots in...

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"Lovely staff great location would highly recommend a stay."

"Extremely disappointed - spa and pool closed due to building work, not clearly stated on Expedia. Specifically booked for these facilities after a very long drive. Hotel needed updating and didn’t feel immaculately clean. Front desk was a mess. Paid £144 for one night in a room that felt like a Premier Inn room with a fridge added. Stains on carpet, no pictures or nice touches apart from robes and slippers. Sofabed looked tired and old. Cooked breakfast was good but continental had only mandarin...

"Amazing helpful staff Lovely food brilliant chef/chefs Bar staff reception breakfast team I wanted a bday morning with country views and breakfast on the decking Definately what I asked for I got recommend room 21 the hotel is brilliant Booked again to go in August lovely country walks "

"Car park lift not working "

"Lovely period gastopub right on the river Lugg. Lovely light and fresh accommodation. Food all delicious with a great selection. Their eco wellness spa facilities was a real treat to hire as well, a gorgeous spot to relax in. My wife loved her massage with Charlene as well. Definitely recommend"

"Excellent hotel and pub. The staff were very friendly and helpful. The food was also excellent and wonderful value for money. The rooms were a good size, wonderfully clean and had everything you would need, including an iron and ironing board. So good that we are booking a return visit!"

"For what you pay, this is an excellent place to stay when visiting Hereford, but it is really a room only property. It is situated a couple of miles outside Hereford, in a quiet countryside setting, so is nice to unwind at. There is a continental breakfast available for only £5, but this could not be booked through the Expedia site. There is a communal kitchen and dining room, so you can either make something yourself, or order in a deliveroo. The room was a good size, clean and functional, with...

"I loved our stay. Friendly staff and very tasty breakfast. "

"The room was spotless and was well maintained with everything functioning as it should. The staff were courteous. The restaurants were spotless too. "

"Had a lovely stay at The Bell, lovely breakfast included. Will definitely stay there again."