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"The biggest challenge at this place is to get to you room in first attempt. The layout is very confusing, the signage in the lifts and lobby does not match. Even the staff working there struggle to get around. The food is okay and has limited choices. Breakfast was standard, but they could do with better quality products. The coffee mug I had on my table had a long hair in it and I showed it to a member of staff, all they said, "oh okay" . The parking is a bit away from the main entrance, so...

"Worst sleep ever would not recommend. Staff on arrival and departure were easy to talk to and deal with. The carpet in room was bot the cleanest and very stained. Bedside cabinet had piece of timber missing leaving chipboard exposed. Chair at dressing table was covered in dust hair, needed a good clean. The bed itself was not the best. 2 pieces put together one up one down not side by side length ways. Through the night I could feel a dig across my back from the mattress and bed frame became...

"I had a very disappointing experience. When booking at the last minute, the prices were significantly increased, and there was no clear indication of the additional £3 parking charge. On arrival, reception was unattended, although someone eventually came to assist me. The room appeared clean initially, but it was extremely dusty, leaving dust on my clothes whenever I placed them on the bed or chair. The bed itself was of very poor quality, making it extremely uncomfortable. I barely managed a...

"Good facilities and the staff were all polite and helpful."

"Stayed here many times with no issues. Wonderful helpful courteous staff throughout. Property needs modernisation. Wonderful fresh breakfast."

"Was a cheap room and did the job. The pillows were extremely thin though which made it super hard to actually get comfortable. These really need replacing. It's not even a case of soft or hard. they're just empty! Lot of dust around including on the bed so guessing something dirty was put on there after it was cleaned. Whole place could do with bit of a deep clean but for the price we paid we really can't complain much"

"I stay around 10 times a year. A 5 star welcome, 5 star food, 5 star service and a 5 star room. A unique old hotel with a modern, clean, tidy fresh feel. The food is amazing, locals travel here for the food. Highly recammend!"

"Free parking 2 minutes walk Easy access with codes provided in advance. No staff on site, but we had no call for them. Old building with renovated modern touch to the room. Not for people with mobility issues, main staircase winding/step/narrow. Room clean but not thoroughly (dust on sockets) Iron & ironing board provided, plus kettle & tea/coffee/sugar/milk Huge bed, was comfy with nice linen Wardrobe with safe and desk/dressing table and a full length mirror Excellent value for money"

"Lovely stay. Nice room, the bar was well stocked and the staff were very helpful. Breakfast was fabulous, very well cooked and presented."

"We enjoyed a wonderful stay, and a really good meal too, thank you!"

"Generally poor room. Damp smells. Awful food. Not a great place to stay. I won’t go again…"

"Great stay"

"Easy parking, lovely staff, comfortable bed and amazing food. Will stay again."