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"We visited for the first time for our wedding anniversary and the staff went that extra mile to make our stay extra special, we would definitely stay again,thank you"

"Staff are amazing"

"On arrival, I was given a sheet of paper to fill in, but it was so badly printed that I could not read it! The room was spacious, with a walk in shower, kettle and tea and coffee. However, the wifi did not work for me, and the TV kept cutting out, but the bed was comfortable. In the morning, there was no water from the taps, so I could not use the lovely looking shower; I had to wash with water from the kettle, from the previous evening. I feel that the staff should have been warning guests...

"An excellent location, just off J33 of the M1. Clean, comfortable, good value. The staff were friendly and helpful and breakfasts were very good."

"Hotel management should try and remove stain from the carpets."

"Excellent facilities and very clean and fresh room - we had a lovely night :)"

"Really lovely staff"

"Staff helpful and friendly clean room and all the facilities were good handy for the motorway ."

"A decent hotel for 3 stars"

"The rooms are advertised as luxury but in my single room there wasn’t a wardrobe or any coat hangers just a cluster of about three hooks hinged together. The food in the Henry VIII restaurant left a lot to be desired only ate the evening meal there on one occasion out of a 4 night stay, the fish and chips were very fatty and the chips were nearly black. Regards to the breakfast over the 4 mornings the fried eggs were always cremated as was the bacon, on one morning I had a poached egg which...

"Very friendly and helpful staff. Delicious breakfast plenty to choose from. Very lovely hotel in a fantastic location."

"Rooms are basic some hotel/travel web pages states a pool. NO pool usable. Been out of order months . Hotel a little edgy.... Some rooms need a good deep clean. Can't see threw room windows for dirt. A couple of us stayed a few nights only 1 bath towel and 1 hand towel to share for 2!! Iron and trouser press don't work. Hot water is never Hot At moment only continental breakfast or pot noodles or crisps . Hotel is mainly used for councils homeless and domestic violence victims....

"All good no issues."

"Disappointing one night stop over. Its more of a business traveller, conference & private events venue than a country house hotel. Suite 15 is directly opposite the kitchen extractor fan which is on from before 5.00am until the kitchen closes at night & can easily be heard in the room. The room only had one bedside table & lamp, the glazed entrance is fitted with opaque glass & is the only window so there is no view. If you could see out you would be looking at the car park. The tv is old & has...

"Pros: Surrounded by a landscaped golf course. Bath not just a shower. Toiletries in room which included conditioner which isn't always provided. Complementary water and sparkling water Friendly staff. Comfortable bed. Good wifi. Cons: No secondary lock on the inside of the door. Hallways smell quite bad and look very tired. Noise from other rooms or hallway overnight was quite easy to hear. Not sure if the walls are thin but it was enough to wake me up. A bit of black mould in the grouting in...

"It was cheap, bed was comfy & we would definitely book again"

"Room a little tired, bathroom had a number of things needing repair, eg. Toilet roll holder, drainage for bath. Room was also a little hot and AC not very effective… outside temp was 23 degrees or so… so when heatwave hits it will be overly warm in room to get a good night’s sleep. Staff very friendly, and hotel atmosphere was good. Didn’t try food - dinner or breakfast, nor tried gym, so cannot comment on those. Only two working ionity chargers due to people having stolen cables… not fault of...

"Centre of town did not have breakfast clean room but a little dated"