Find hotels near Dennis Severs' House, London from SAR 535

"Travelling on my own - checked in and was given the key to someone else room - so walked into someone else's room! As a solo traveler this made me nervous about staying in case it happened to my room. Was told i would be offered compensation - never was - ended up barricading myself in my room at night and had a terrible night sleep. All i got was sorry to hear that and asked to give my email. Terrible service and would not recommend for a Would not stay here again as a solo travller which is a shame as its great location. If you were staying in room 459 on Wednesday 13th May i have a photo fo the inside of you rrom that i took as evidence"

"Great location, really helpful staff"

"Excellent modern hotel, well located in Shoreditch. The staff are very friendly and helpful."

"Consider staying elsewhere! The first room was in very poor condition with a mouldy smell. Bathroom, furnishings & carpet dirty. 2nd room no better. Manager offered us our money back to find ourselves another hotel but we took 3rd room although this was only slightly better as no other rooms apparently available. After complaining, we were told hotel undergoing refurbishment. Reception staff not helpful. Prosecco offered but not delivered to room so had to request this the next day. Photographs were taken to prove condition of room. There were large Rentokil vermin trap boxes in breakfast restaurant seating area. On our last morning toilet would not flush and water filled to the top of the bowl. Breakfast selection was good. We had stayed before and were happy to return but this stay was not acceptable. After email complaint the offer of a room upgrade on a returning stay would certainly not encourage us to return nor recommend this hotel to any others to stay at this hotel. It has a great location but our standard room fell far short of being anywhere near acceptable standard. Extremely disappointing!"

"Lovely staff and stay. Food was incredible."

"Lovely breakfast on the rooftop. Staff were welcoming and helpful and attentive. Nice spa (though small) Amazing mirror in the bathroom 😂"

"The hotel was clean however the lack of space and facilities was difficult. No iron in the room had to go through reception to an ironing room and also no drinks facilities at all in the room. Think they're trying to be like moxy but missed the little things"

"Staff was courteous and very helpful in explaining the property and it’s features. Clean rooms, bathroom, kitchen setup. Great value !"

"Very comfortable room. The bed and pillows were excellent. The amenities in the bathroom and room were perfect. Nice welcome chocolate on arrival. The breakfast was good (but nothing crazy). Staff could be kinder and try to at least smile (both reception and breakfast stuff were not very welcoming)."