"Everything was great. Our room was clean, beds comfortable, staff was friendly and helpful."

"I stayed at the Best western Braintree Inn and encountered a very unpleasant, unprofessional and hasty experience from one employee in particular. From the moment I checked in the woman at the front named Dana was extremely rude, and contributed to an absolutely unpleasant and unwelcoming experience during my entire stay. I was not provided with Dana's last name but Dana went out of her way to ensure I had an undesirable experience here at the best western in Braintree and she even went as far...