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"Facilities were comprehensive and very clean. Hotel is very near tourist attractions. Hotel buffet dinner is very good and worth the money."

"Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park. "

"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."

"Onsen a bit outdated especially the changing area. Some lockers not working. Still overall a very good spa hotel"

"Staff was very friendly and food was delicious."

"Good stuff!"

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."

"Huge nice resort with beautiful indoor and outdoor onsens. Breakfast and dinner buffet were delicious and variety of different cuisines from various regions. Walkable to lovely bridges nearby. Comfortable stays. "

"This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort"