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"The location was good, but there is no hotel parking and its diificult logistically. Room is very small and not really comfortable Staff bored and disinterested "

"Mükemmel atmosfer ve konum, güler yüzlü ve yardımsever çalışanlar. Hepsine çok teşekkür ederim. Her şey çok güzeldi"

"This location is undoubtedly at the heart of Mardin and offers a central and convenient setting. However, parking is a significant challenge, especially on weekends, and I would recommend visiting on weekdays if possible. The facility is in need of maintenance, particularly the bathroom, which was not in acceptable condition during my visit. Overall, while the location is excellent, the lack of proper parking and upkeep detracts from the experience."

"We loved meeting Talia, her husband and children - three sons and a daughter - who were so friendly, charming and helpful with everything. Breakfast was just delicious with Talia's home made apricot jam and other goodies. We felt so welcome. Thank you for everything. "

"My partner and I stayed in the king suite, Maridin Room. It was a gorgeously appointed room and the hammam themed barhroom was delightful! The real crowning jewel was the palatial terrace. We felt like royalty being able to relax out there looking over the Mesopotamian plains. The staff were very patient and helpful with us using translation apps, as neither of us spoke much Turkish or Kurdish. While few of them spoke any english, we got along without any trouble. They were very kind! I highly recommend staying here!"

"Beautiful boutique hotel. Staff is always available whenever you need them. Very spacious and clean room. We even had a small hamam in our room making it very authentic The architecture is very unique to Mardin. The hotel gives a great breakfast included in the price; so many choices and everything fresh and delicious. Just make sure that you can do steps. Because of the location of the hotel the only way to get to it from the main road is to either climb steps or take the longer way walking uphill. The hotel is within walking distance to “old Mardin”, and steps away from nice restaurants. I recommend it highly"

"Comfort rooms, very good series, personal so much "

"В отеле было холодно. Очень не уютно. При въезде в номер не было ничего… кофе, чая. Не было ванных принадлежностей, тапочек и халатов. Уборки не было, потом как выяснилось, мы сами должны были попросить убрать и заменить полотенца. В номере было холодно, мы сами настраивали систему для обогрева. Диван в комнате продавлен и сидеть на нем невозможно. Завтрак был хуже, чем завтрак в городе на террасе. Я считаю, что соотношение цена качество совершенно не соответствуют. Мы за 2 ночи заплатили 400$ и ничего не получили за это, ни сервиса, ни уюта, ни качества. "

"The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again. "