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"Mükemmel atmosfer ve konum, güler yüzlü ve yardımsever çalışanlar. Hepsine çok teşekkür ederim. Her şey çok güzeldi"

"We loved meeting Talia, her husband and children - three sons and a daughter - who were so friendly, charming and helpful with everything. Breakfast was just delicious with Talia's home made apricot jam and other goodies. We felt so welcome. Thank you for everything. "

"Beautiful boutique hotel. Staff is always available whenever you need them. Very spacious and clean room. We even had a small hamam in our room making it very authentic The architecture is very unique to Mardin. The hotel gives a great breakfast included in the price; so many choices and everything fresh and delicious. Just make sure that you can do steps. Because of the location of the hotel the only way to get to it from the main road is to either climb steps or take the longer way walking uphill. The hotel is within walking distance to “old Mardin”, and steps away from nice restaurants. I recommend it highly"

"Comfort rooms, very good series, personal so much "

"В отеле было холодно. Очень не уютно. При въезде в номер не было ничего… кофе, чая. Не было ванных принадлежностей, тапочек и халатов. Уборки не было, потом как выяснилось, мы сами должны были попросить убрать и заменить полотенца. В номере было холодно, мы сами настраивали систему для обогрева. Диван в комнате продавлен и сидеть на нем невозможно. Завтрак был хуже, чем завтрак в городе на террасе. Я считаю, что соотношение цена качество совершенно не соответствуют. Мы за 2 ночи заплатили 400$ и ничего не получили за это, ни сервиса, ни уюта, ни качества. "

"The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again. "

"This was my first trip to Mardin and I was extremely pleased with this hotel. The room was spacious, comfortable and quiet. The breakfast buffet was superb. The location was good. We were able to park our car at the hotel, which was a plus given how crowded and narrow the old city's streets are. I would recommend this hotel without hesitation. "

"The rooms smell like cigarettes, and even in non-smoking rooms, the cigarette odor comes through the ventilation. At certain times, it feels like a four-star roadside hotel. The staff is limited. "

"unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here."