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"No deposit"

"The male staff was very nice and courteous when I call the property prior to my stay. However, it was hard to understand a female staff's English over the phone about the airport shuttle upon arrival at DFW. I wish the instruction was on their website. After 1/2-hr wait, I was picked up by a Clarion shuttle which was there 1/2-hr ago! I believe there were bed bags as I got multiple bug bites on my back, arms, and neck. I didn't confirm visually as I left in a hurry early in the morning. But,...

"Basic"

"Upon arrival, the staff was too busy arguing about something instead of servicing the customer. We seriously waited for 5 minutes while they spoke amongst themselves. In the room, there was no shampoo, conditioner, instant coffee, and the shower was very dirty. There was a disconnected fridge that had a horrible smell to it. And one of their white towels had a stain on it. The room smelled like weed, and the lobby had a nasty smell as well. I will not be returning to this motel ever again."