The house was very clean and safe. The beds were comfortable. I had to reach out to get check in information the day before because I hadn't heard anything. We had an issue with the key, but she was very responsive. This is first time there was no binder with information about the house, check in, check out process, area information, etc. I stay at VRBO properties to have some of the comforts of home. This house was so basic, like staying in a hotel, without any of the nice extras. It would be great to have some pens, scissors, extra shampoo, conditioner, soap, board or card games, a liquid measuring cup. I know they aren't a requirement, but it makes the stay more home like. We weren't sure what to do for check out and a week later we haven't heard anything. There was only one chicken, not 2 which left us wondering what happened to the other chicken because the coop was open when we arrived. The playhouse door doesn't open. It wasn't a big deal to us because our kids are teens, but if I had little ones it would be disappointing. The grill was disgusting so we cleaned it. To summarize, it was clean, beds comfortable, but not a home, just a place to stay. Also, I recommend not paying the $3000 deposit and go with the insurance. I would be nervous about getting the $ refunded with the limited communication.