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"Love this property"

"Great a/c, staff was great, whole place is gorgeous. Parking lot sucks bad and the cold plunge looked questionable. Otherwise a great stay!"

"Clean comfy and easily accessible near all the things"

"Love the restaurant and lakefront amenities."

"Staff was very friendly and food was amazing"

"On check in (9pm) the night shift lady that helped us was very nice and friendly and that’s about as good as it got. I booked the best & most expensive suite they offered which included a balcony and Jacuzzi tub. As soon as we walked into the room you could tell they had not cleaned this room in a very long time, there was a ton of dust and dead bugs all over the room. The carpet needed vacuuming, tile floor needed to be mopped, the jacuzzi was very dirty, we almost walked into a giant spider...

"Camera pulita"

"Girls trip for the Fourth. It was great. The hotel was in a convenient location with lots of parking space. The room was clean and smelled nice. The staff were kind, helpful and attentive. Also spoke very kindly. Breakfast was available and it’s a cute breakfast area with tvs."

"The room was clean, big and open, yet had an "older" stale feel to it. The window AC had a hard time keeping the room cool. The bathroom was nicely tiled and the shower was great. We appreciated the extra bath towels in the room without having to bother housekeeping to bring more. We utilized the balcony and took our drinks out there from the bar. Very nice view of the park."

"Always clean room and staff excellent."

"This is one of our best places in Eureka Springs , stayed 3 times and we don't have any complaints."

"Location"

"My wife and I rented a castle for our 20th anniversary. We got the anniversary package and vow renewal package. When we arrived there was cake, champagne, and two engraved champagne glasses for us. The vow renewal the following day was very nice, they have a little chappel on the property with a waterfall for pictures. We left for dinner and when we returned there were tealight candles all areound the room and a rose as well as a copy of our vows on the bed plus more champagne and two more...