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"Everything was wonderful even though they were remodeling. I cannot wait til see it back to its glory."

"A vacation within a vacation. We came to see & experience Crystal Bridges & we stumbled into 21c & downtown Bentonville. All of it, the entire city, makes the most of giving back in a very safe & beautiful place."

"The room was clean, the staff were super helpful, the pool was perfect on a 90 degree day and we wished we had stayed longer."

"Overall , ok experience"

"Room was very clean. View of the lake is beautiful. Close to several good seafood restaurants."

"Everything was very nice and clean"

"When we checked in the staff was very kind and helpful. A few hours later I tried ordering food from the bar. The employee was so rude I told him just to cancel it and went out and picked something up to bring back to the room. We were traveling from Texas to Michigan. We had planned to leave early in the morning after getting their free buffet breakfast. It was supposed to open at 6 AM. We were told the "woman was running late". We waited until 7:20 AM. The woman never showed up. My husband...

"Parking was challenging because of traffic"

"We loved the sauna/cold plunge. Rained on our trip so wasn't able to use the pool but it looked inviting. The location was very well located. We enjoyed how the property was off the main strip for its quietness. Bed was very comfortable, nice shower and room temperature was perfect. Disappointment is it didn't have a coffee pot in room. Would return to this property."

"Nice to be by the lake and enjoy the balcony with a view. Beds were comfortable, room was clean, good shower pressure…the hotel holy trinity. Updated interior was cosmetically nice and clearly done on a budget, which is ok. But to nitpick, kitchenette cabinetry was way out of square, and not all drawers and cabinets in our room closed completely. A full size ironing board would have been nice. I appreciated the virtual check in. Email instructions were accurate and helpful. The only person...

"The rooms are large"

"Loved the view from 21st floor. Staff helpful"

"Clean, unique decor !"

"Breakfast was very low selection and no space was really provided to ensure enough hotel guests room to eat in the dining area."

"Staff was friendly & helpful. Rooms are older and need to be updated. The beds are firm, not very comfortable. Walls are thin, you can hear the other guest talking and running down the hallway as well as the traffic on the highway. I don't plan to stay in the future."

"ABSOLUTELY BEAUTIFUL! We will stay here again! Spacious, clean, private, easy parking with an assigned parking spot."

"Very nice room. Desk clerk that checked us in was obviously having a bad day. lol. Very unfriendly and short. He was also sitting out front smoking when we left. Hotel was beautiful and loved the lake view though."

"Things weren’t great due to renovations, but the room was nice."

"Clean room nice place to stay"

"Friendly staff, property is well maintained, and the pool was refreshing."