"AC was out in the whole hotel, staff was very transparent to let us know they would allow for us to cancel and get a full refund. We decided to stay and were upgraded to a balcony room complimentary. The hotel is beautiful games for kids complimentary iced tea, cucumber water, and popcorn. The restaurant had a lot of TV screens to watch the World Cup food was great. The Starbucks coffee shop in the morning. They also have a complimentary trolly that takes you and picks you up around the area for...

"Two things about this location 1. There will be extra "city fees" that they do not enclose in what should be a fully paid and reserved room. These fees should be included in the reservation! 2. I stepped on rusty stapples stuck in the carpet near the bathroom entrance which pierced my skin and hurt. Its a good thing I had my tetanus shots. We had to stick a towel over the spot so the rest of my family would get stuck with the staples."

"1.The toilet handle was broken and needs repair. 2.The mini refrigerator was making a lot of noise throughout the night, which disrupted rest."

"Habitación limpia y muy confortable , el personal súper amable y la comida deliciosa . Muy muy recomendable . 10/10"