"Breakfast charges were not congruent with what check in staff promoted. "

"The room was clean, comfortable and very spacious. We checked in quickly. The breakfast buffet was fresh and delicious. We loved the bartender at the 15th floor bar. He was very attentive and polite. The only recommendation is that you add a restroom by the 15th floor bar for added convenience for older customers. "

"Overall it was fine. Little things are what our complaints would be. It was very expensive at the places to eat there. Also not a lot of breakfast options for kids. We bought yogurt and cereal in the gift shop but again, expensive, and they were never stocked. The shower would run cold and then would turn off and on. It was convenient and close to Universal Studios though. "

"It is clean, parking is expensive, the AC fan is a little loud but acceptable. It is also strange that they use bar soap in the bathroom. It is a wasteful practice. They also always give a bag of water and snacks also wasteful the bags get thrown away and it would be a smarter option to have a filtered water dispenser in the lobby or on every floor to reduce plastic waste. "

"Check in was literally at 4pm. Other guest were able to check in prior. Was an inconvenience trying to have the children change into swimsuits without a room and luggage. Pool slide closed at 5pm. The room had a weird smell to it when checked in. "

"Wonderful location if you seeking for good and authentic Chinese food. This area is quite safe. Only $10/day for parking which is fair enough in LA. Only thing I would complain is the hardware facility of the room is bit old and no fansy view."

"部屋も広くサンタモニカピアまでも近くとても良かった"

"Very very nice and clean rooms "