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"great place to stay. lots of stuff to do in the area & the hotel itself is a historic landmark + the staff are friendly/accommodating. "

"Staff is friendly and the hotel is clean!"

"classic old hotel. great value for dollars. rooms very nice with refrigerator and a microwave"

"I'd stay here again if back in Cleveland."

"Room was beautiful. We had spectacular city views from both large windows. Roof top bar had great drinks and atmosphere. "

"We enjoyed our time in Cleveland and our stay at the Drury Plaza hotel! We used their valet clear service without issue. We were able to check into our room when we arrived and found the room as described, clean and spacious. Nice views of the park and city scape behind us. Easy walks to Progressive Field and the Rock & Roll Hall of Fame. Hotel provided a complimentary Taco Bar and 3 adult beverages/person. Popcorn and refreshments for everyone too. Basic, indoor pool and hot tub were also used."

"Everything and everyone was lovely."

"Staff was great, room was clean, was easy parking, and very convenient to everything downtown"

"This was my first time staying at the crown plaza. My stay was excellent. The location is great convenient walk to coffee shops, restaurants, and entertainment. The staff were great. My trip was almost perfect until my car arrived at check out time from valet in which it had been damaged. The hotel did its part by taking care of my valet charges and the valet manager failed the necessary paperwork for insurance and investigation to find out what happened to my car. Other than this mishap my stay at the crown plaza was great and I will be back to stay again. "