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"Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!"

"Wonderful service and amenities! "

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Very good"

"Very convenient location, staffs are friendly. Spacious room. Well connected location. "

"The staff in the hotel is very nice. Beyond exceptional. "

"Great hotel and great location!"

"As with small hotels in Japan you do not raise expectations on space. Equally the Meitetsu Grand is small but practical with everything in place. The major plus is the super great location in the prime heart of train, bus station and shopping malls, food options. On top of that it has options for self washing/drying clothes which is must have in summer if you are on a longer stay. The service is another strong point of this hotel. You make a request or maintenance call and it is fixed immediately. I once had water leak from the air-conditioning on some books and they not only fixed it but compensated for the replacement. The prices also are reasonable especially those on long stays."

"good location that is on many bus routes around the area and near fuji-q highland station."