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"Just an amazing stay! The staff was so helpful and personable from the time we made our reservation. The 6-7pm wine/social time was the icing on the cake. Even though the hotel is located in a very active nightlife area, we never were awakened (or even heard) any noise at all! Walkable to shopping, Albert Dock, several great restaurants and bars. Would definitely stay here again when in Liverpool."

"Had a suite with a large balcony ideal in the hot weather. Room amenities were fab even with a stocked mini fridge."

"Kitchen was well equipped, fridge freezer, 5 ringed hob, microwave, wine cooler, kettle, sachets of milk coffee & a couple of teabags. All crockery cups plates supplied, plus’s knifes & forks. All utensils plus pans. "

"Tout était très bien!"

"Nothing to complain about, everything was easy and staff were really welcoming. The pastries were good, and the toiletries were good quality. Excellent location too."

"The location is great but the bed and pillow were not comfortable at all"

"The staff super friendly. Room was NOT A KING as described on Expedia. Told by front desk that is a UK king… which essentially was almost a queen. After objecting, they found us a room with two twins put together. As well as for our second room but that was a “accessible” room so not a totally acceptable change. The location is close to train station but also in a gritty part of town. One morning at 7:00 am there was trash all over the pedestrian street. Our room was quiet, air conditioning...

"This is an honest review. We loved the vibe of the hotel. The staff was trying and were helpful to a fault. The area the hotel is in is quite run down and I wouldn’t want to be walking alone at night. I understand that sometimes staff can’t work , but the restaurant and pub were closed the first night which meant calling for food delivery. The beds were good , but the floor was dirty , the toilet was dirty with hair on the back of the toilet seat. We had to go down and get toilet paper. The...

"Sehr schöne und moderne Unterkunft an der Waterfront in Liverpool. Geräumige Suite mit schöner Aussicht aufs Wasser. Unkomplizierter und persönlicher Check-In. Alles sehr sauber. Auto wurde am King Parkplatz geparkt, bequeme Zahlung per App. Es gibt wohl auch Parkplätze über das Hotel im Parkhaus, wurde aber nicht in Anspruch genommen. Ideale Lage für Erkundung von Liverpool, da direkt an der Waterfront. Typisch englisches Frühstück vom Buffet. Insgesamt sehr angenehmer Aufenthalt, kann man nur...

"Great place in a great location."

"hermoso hotel, super bien ubicado cerca de todo, comida y compras"

"They were so friendly there and helpful! I thought the rooms were really clean and spacious"

"جيده ..مريحه.. ولكن التنظيف ليس يومى للاسف. التنظيف أسبوعى. الفندق هاديء نظيف.قريب جدا من محطة القطار والأسواق والمطاعم."

"Be aware - this hotel is on a nightlife street. Booming music just down the street until early morning hours then revelers at the top of their lungs. On a Thursday night. No AC and only glass doors that open 2 inches - small fan in the room. So the option was blaring noise or stifling heat."

"Everything was fantastic except there is no A/C....room on 4th floor was uninhabitable when the temp was 24c or more."

"Great location and room well equipped"

"Location great for Lime St station. Around 15 min walk to Albert Dock, 10 min to Liverpool One. We had a Superior room with St Georges Hall view. Room on the small side. We asked for more pillows from reception as they went to as flat as a pancake! The lady of reception wasn't interested and said they didn't have any spare as hotel was full? Come on, they surely had 2 knocking about? But no. Considering how much was paid for the room, not impressed. Also, taking onboard how big the hotel is, the...