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"Welcoming and attentive staff throughout the hotel made my stay an enjoyable and memorable experience."

"I will never forget my first stay at The Langham. My partner and I were blown away by how spotless it was, the interior design of the building, the professionalism of the staff… …and the view from our room - and, mind you, we weren’t even in one of their more luxurious rooms/suites, just their standard room. If you make bank, you should stay here every time you visit Chicago; if you don’t, this is a bucket list hotel. Cannot recommend it enough."

"W"

"⭐"

"The room and hotel exceeded my expectations. The hotel was located in the best spot. I would definitely stay here again."

"It was great!"

"Friendly staff and a unique hotel the only 2 small issues were a small leak in our room from the ceiling and the parking area"

"Excellent hotel, beautiful room views and good food, the only thing that I would not consider four seasons level is the concierge (specifically Karen) having her and having no concierge at all would be the same. Not up to four seasons standards. Aside from that excellent hotel"

"65 for a robe? 7 for a water. No breakfast. Big tub was dirty. Big tub was not able to plug. Maintenance did respond at 11pm at our request. But I overall, for a suite purchase of 700+ for one nights stay; you would think you'd get these amenities for free and a cleaner tub. With complimentary robe /breakfast. The "river view" included the river. And giant letters T R U M P Which, would have been nice to see in the picture previews for the "river view""

"Great location, we walked everywhere, but the bus stopped in front of the hotel. The River Walk is right across the street. The rooftop bar has an amazing view of the city."

"Great hotel, centrally located to a lot of great things!"

"It’s definitely overprice"

"Not a bad hotel just not my cup of tea. Rooms were incredibly small. I’m also not a fan of the sink and shower being in the room. The staff were decent. I wasn’t a fan of the lady at the taco restaurant inside. She asked me how can she help me as if she was going to take my order then proceed to tell me that I could order through the digital order screen."

"The breakfast was good, the location and the hotel it self were very good, but the staff was great. This hotel easily has some of the best customer service that I've seen."

"The smell in the room was unbearable, and I asked to be moved to another room. They moved us to a Handicapped Room!"