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Fiesta Inn Chetumal Hotel

3.5 star property
Start your day with a delicious breakfast, enjoy light fare all day, and savor cocktails and dinner near Palacio de Gobierno.

Choose dates to view prices

Located in downtown Chetumal, Fiesta Inn Chetumal Hotel offers practical amenities. Enjoy the outdoor pool, international dishes at La Isla restaurant, free in-room WiFi, a gym, and a sunny terrace for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is SAR 313
SAR 359 total
includes taxes & fees
23 May - 24 May

About this property

Fiesta Inn Chetumal Hotel

  • Hotel near Chetumal Ferry Terminal
  • Located close to Palacio de Gobierno and Museo de la Ciudad, Fiesta Inn Chetumal Hotel provides a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services. The on-site international cuisine restaurant, La Isla, offers breakfast, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and tour/ticket assistance
    • A banquet hall, a 24-hour front desk, and smoke-free premises
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 131 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Recycling, LED light bulbs, and composting
    • Bathrooms with showers and hair dryers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 20 for adults, and USD 13 to 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fiesta Inn Chetumal Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on 23 Jumada I 2026 start from SAR 313, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fiesta Inn Chetumal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fiesta Inn Chetumal Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Fiesta Inn Chetumal Hotel?

Check-out is at noon.

Does Fiesta Inn Chetumal Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–3:00 PM on request.

Where is Fiesta Inn Chetumal Hotel located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Palacio de Gobierno, Chetumal Ferry Terminal, and Museo de la Ciudad. Payo Obispo Zoo and Oxtankah Ruins are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 602 out of 1013 reviews
Rating 8 - Good. 239 out of 1013 reviews
Rating 6 - Okay. 109 out of 1013 reviews
Rating 4 - Poor. 41 out of 1013 reviews
Rating 2 - Terrible. 22 out of 1013 reviews

Reviews

Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Food was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous and very professional. Bed excellent and room is clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service
Staff was great...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Very convenient location when traveling. Very Nice Hotel near the Chetumal airport.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in, super front desk check in girls.
Stayed 1 night in Dec 2025
Verified

8/10 Good

ian

Liked: Cleanliness, amenities, property conditions & facilities
Convenient with train transfer. Given 1 complimentary breakfast for 2 guests??? Clean nice pool on the roof.
Stayed 1 night in Jan 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Fiendly staff, good size clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying and its location made it easy for us to go around the city.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Paul

It was better than most hotels in Chetumal. They need to upgrade as room looked a little beat up. The pool was nice on the roof.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was good.....location was good. Staff was good but taxi that was arranged by staff was way over priced.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great. From check-in to good room service, clean rooms . Also a plus for us, the staff spoke English. Definitely will be back when we travel through again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. The room was perfect. The roof top pool is beautiful.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Erdal

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Room was comfortable, clean and quiet. Overall a great option when staying in Chetumal.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and nice bed to sleep, great hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very convenient if you want to rent a car. Highly recommend.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Roberto

Amazing experience, people very friendly in my opinion
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ramon

Liked: Staff & service, room comfort

Good stay.

Was a good stay. Javier was great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with exception of the bar not charging to the room and having to close out tab after every drink!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and common areas. Friendly staff
Stayed 1 night in Jun 2025
Verified

8/10 Good

Nimia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. The roof top view is beautiful.
Stayed 1 night in May 2025
Verified

6/10 Okay

Yamani

Liked: Cleanliness
Staff was courteous. Extended buffet options, including sea food and custom breakfast food order. However, the soap for hair and body does not foam nor have a good scent as was previously. Also, my room TV was not smart. No Netflix option
Stayed 1 night in Dec 2025