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"Everything was excellent."

"Everything went well. "

"You didn't experience the breakfast"

"Welcoming environment "

"They were all very busy when we went but staff was ready to help us at all times. There was an issue with our room but they sent staff to fix it right away!"

"Room cleaning service SUCKS.. We checked in and there was actual feces on the toilet. If they didn't clean the TOILET, What else didn't they clean?? We had maid service and it took them about 5 freaking hours! Locked out of our room while she was on get cell phone. We weren't allowed to vape OUTSIDE or on our balcony without "Karen" coming to ruin what otherwise would've been a good time. There's no continental ANYTHING... Everything costs money, even parking. You're paying for a NAME,...

"Our stay was wonderful! We enjoyed the time we spent there. It was the perfect distance from shops and restaurants. The staff especially Justina was so sweet! We will definitely be back. Pool and hot tubs were great and also the food!"

"The building from the outside looks like you’re in an expensive stay until you enter. Extremely old and outdated. The employees are extremely kind and informed but look unprofessional. The a/c doesn’t work in all the rooms and there is terrible water pressure in their second floor “lobby” bathroom. "

"We were surprised by having to pay for internet. At over $300 per night, we should not have to pay to access the WiFi. I have stayed at several Omni hotels and this one seemed to be more run down and did not seem to care as much as other Omni hotels. The ladies in the gift shop were not friendly. I don’t think anyone from the hotel even spoke to me after check in. Just different than other experiences."

"The property is beautiful with wonderful amenities! The pool & lazy river are great! Lived the fire pits for making s’mores! Also, very close to Sea World!"

"Pool bar/ food needs to be better staffed. "

"Great Staff clean rooms "

"No funciona bien el elevador , se abren y cierran las puertas"

"Beautiful hotel and good service"

"great area staff was very friendly and nice"

"The hotel was close to everything we needed. The room was nice"

"Todo muy bien "

"Room wise, it was amazing. We got a grand bear suite on the second floor, but it was totally quiet (despite sharing the floor with the main lobby and gift shop/starbucks). The staff were very friendly and helpful. Room was clean and spacious. The waterpark was fun for our kids. I do feel like it was less crowded (Sunday-Monday in May before school gets out)- so I imagine our experience was unique."