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"Excellent service! The staff were friendly and extremely helpful, especially the team from the Guest Relations Department. They went above and beyond to make our stay truly lovely and memorable. Thank you! — Mr. & Mrs. Tan"

"Very helpful staff"

"I love the service. I request for hard pillow and they provide me with different hardness of pillow to choose. Great service."

"Checking in was easy. However, i arrived when everyone was checking out, so there was a bit of a wait. Staff were always friendly and pleasant. Room was nice and spacious, though looking a little outdated. Toilet was nice and big with a view of the city. Good water pressure and temperature. However, it would be nice it there was a bidet. Hotel is located just on the exit (on the right) of Luomashi station. Super convinient. Also walked to Kuan Zai Alley from the hotel, and it was not too far. Overall a good stay. Wll come back in the future."

"Very clean and quiet hotel in a convenient location. The room is spacious. The central AC worked great in the summer. It is next to a subway station and a residential neighborhood with a lot of restaurants."

"Fantastic stay, very comfortable, helpful staff speak English very well. Special shout out to Julia at concierge who was very helpful and kind. "

"Great stay with Waldorf! It has a big mall beside that meets all basic food needs. Special mention to Miya, who often superb recommendation and check in with us regularly during our stay. Only downside is the location of the hotel which is slightly far out from downtown but it not an issue with didi easily available. "

"Nice n beautiful hotel and the location is great for shopping too "

"Great staff! Prepared a birthday cake for my wife!"