"I was extremely disappointed with my stay at the Maya Palace. While the property itself is beautiful, the overall experience fell far below expectations. The biggest issue was the cleanliness and maintenance. Common areas and parts of the resort often felt neglected, and our room wasn’t consistently cleaned to the standard you’d expect from a resort of this caliber. We also dealt with maintenance issues that took far too long to be addressed. Like our room AC that we called in 3 different times...

"Nuestra experiencia en el Barceló Maya Riviera, solo para adultos, fue muy buena. El hotel es agradable, moderno y cuenta con excelentes áreas públicas. La comida fue de muy buena calidad y los bares ofrecieron un servicio y una variedad excelentes. Las habitaciones y las instalaciones en general fueron cómodas, y el ambiente del hotel resulta ideal para descansar. Los espectáculos nocturnos también fueron buenos y aportaron entretenimiento durante la estancia. Hay algunos aspectos que podrían...

"Would come back . The only thing was the bathrooms were a little dirty."

"Had another amazing stay here and will return in the furture. This is a great place to stay with tons to do."

"It was my families for time going and it was so much fun. Now, the only"