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"Everything was fine, check-in was delayed due to new receptionist. Only problem was the carpets were dirty and wet in spots"

"C,"

"Excellent stay. Large, clean room and facilities. The staff helped us find a great local restaurant."

"Half was home from Maine the easy on and off highway options with great restaurants to choose from. Room was very clean, staff were friendly and accommodating. Breakfast was simple and easy. Only issue is the shower floor was slippery as was the bathroom floor because the fan wasn’t strong enough. Great place to stay the night for a road trip."

"When we arrived they were overbooked so they did not have the room we reserved so they upgraded the bedroom to King suite. The pull out bed was a bit gross when we unfolded it there was two pellets of what looked like dog food on the centre of the bed. They also brought us pillows with no pillow cases. The only good thing was the person was quick to respond to providing us with the items. Kids like the hot tub/pool. Breakfast is really basic. Disappointed by the selection. Otherwise area is safe...

"Our room smelled of musky air and TV didn’t work."

"Rooms are dated and don't feel clean. Wouldn't recommend staying here, ratings are too high."

"Great spot"

"We rated our stay as Okay only because the room seemed unusually small for Hampton, with my wife commenting she felt almost claustrophobic. Our only other issue was that there was no mobile phone signal within our room. Very odd! Tested our phones in the lobby, hallway and directly outside our room door, and had signal. Soon as we were in our room, nothing. It was a little disconcerting, especially because we were in town with multiple family members and not able to communicate from within our...

"No chargers for electronics - was shocked. And breakfast has been complimentary for any other hotel I have been in."

"Perfect"

"Nice view of Erie Canal. Reasonably nice place. Nice amenities nearby"

"I would stay there again. Found one small unidentified bug in bathroom, otherwise room was clean, modern and spacious. Bed and pillow were comfortable. Rest of hotel was clean and modern. Free buffet breakfast was OK. Elevators were quick. Surrounding area was nice. Parking was spacious. "

"The room was clean the owners didn't bother you and if you needed something and went to the office they made sure they got it for you very good people"

"The property is in very good shape and the staff are very friendly and helpful. I left a hat in my room and I was able to retrieve it a week later. Breakfast is not stellar but OK."

"The lobby and rooms had an update cute appearance. Underneath this is a 1960s motel that had a minor facelift. The rooms are tiny, small sink in room with a separate toilet and shower- this area is so small you can barely fit to get into shower. We were there for four days and received no housekeeping- asked several times each day. Staff made fun of my requests out loud saying I was demanding and annoying. Mini fridge is filled to the brim with mini bar items- you need to unload all items to use...