Find all hotels by Independent in Charles City, VA

"I am 84 years and my wife is 82. We were give a 1st floor apartment , There was s handicap ramp to the building units if needed. We did not need it,but it is better to have it and not need it , than to need it and do not have it. We ha d two bathrooms and a walkin shower.We had everything that we needed in the unit for our stay. We just had to buy groceries. It was just like being at home. the unit was clean and comfortable. The staff were focus to our needs. The stay was like a anniversary gift.......Thank you.,,,,warren and my wonderful wife"

"Great hotel and great staff.. our only real negative feedback is that the gym is middling at best if we are being charitable… and realistically disappointing relative to the hotel’s overall high price/high value positioning in the market. you all can do better!! equipment, lay-out etc etc sub-par. "

"It was a nice stay. They run a tight ship and that's a GOOOOD thing. Staff is nice and accommodating. Thank you!!"

"Convenient, luxurious and comfortable"

"Nice hot tub"

"We got there and they could not find our reservations after some time they found it . When we booked we booked a first floor room well they told us they did not have any renovated rooms on the first floor and wanted to change our room . Why offer it if you do not have it . then you have to meet someone else so they can try to sell you a time share . After checking and a first floor room we went into the room and it was very musty you could even smell it in the curtains . There was mildew on the window sills the microwave had a big crack in it . The room and furniture is very dated . I do not know if I would stay here again"

"Great place to stay with my kids for the weekend! Safe area, quiet, and nice amenities. There's mini golf, a heated outdoor pool that was actually warm and not far from Busch Gardens. Staff was very nice and helpful! Well definitely stay here again."

"I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I was too tired at this point to bother changing rooms, though in retrospect I should have asked. The hotel staff is hit and miss in terms of customer service and friendliness. Woman working at bar was super nice and friendly. Amenities are great too. Overall I would not stay here again for the cleanliness alone. "

"Everything was great accept going up and down the stairs with our luggage to get in the lower towns section. My husband and I both have lower back problems and my mother has congested heart disease. Everything else was great."