Find Hotel with a Concierge in Changning

"Not up to the expectation of a 5-star hotel. Staff were not friendly; reception did not mention about inclusive breakfast. When asked for direction, said she was not local and don’t know the area. Car park valet bluntly responded with no idea where the location is. Totally unhelpful and not proactive."

"During my recent stay at the hotel, I was pleased to find that it had been thoughtfully refurbished since my last visit over a decade ago. My room on the 8th floor was spacious, clear, and comfortable, offering a beautiful view. The amenities provided exceeded my expectations. However, there were a few areas for improvement that I believe the hotel should consider. Firstly, the chair in the room was uncomfortable for extended seating, which was a concern as I had to work from the room for...

"Beautiful views from our room. Close to a park too."

"Always excellent service and very good location. It is our hotel of choice when we are in Shanghai."

"Very nice and quiet place. Would love to come again "

"Rude front guest staff, couldn't locate my booking, mentioned on a sign they exchanged all currencies, then told me only USD.. Wi Fi worked below dial up speed! Horrible smell throughout the entire hotel, room smelt awful. Airconditioner smelt also, it appears the entire hotel tiles from the lobby/foyer to the bathrooms have never been mopped or cleaned. The entire hotel is in desperate need of a good clean and some maintanance - avoid at all costs!"

"The facility is old. I experienced a water leak and had to move to a different room during the night!"

"Had booked a bigger room than what we got given. So we went back to reception and asked for what I had booked on Hotels.com . After arguing with reception staff for a while we were then upgraded to a master room. Which was a nice big room. The next day there was confussion from reception whether we were meant to be in that room and whether we had paid properly. Which also rwsulted in another discussion with reception staff. Everything in the hotel is run down and the sauna was not going. Wouldnt...

"Hotel is rather old and outdated but service and convenience outdo ."

"My first issue was trying to find the hotel from the subway station. The map from the booking sight was incorrect. So was the Chinese map app. No taxi to be found for quite some time. After arriving, the check-in line was quite long, as was the wait. However, they did apologize and seemed sincere. The room was in wonderful condition for not-brand-new. Quite good. It had a comfortable feeling. Black-out curtains truly are. Bed was comfortable. The cleaning personnel were kind as well...