"Had multiple issues with the safe, food was not the greatest. Could really use music at the adult only pool. The jetted tub was nasty and we would not use it. Room had a great view, our pool attendant was the best"

"L’accueil a été exceptionnel. Vraiment le plus bel accueil que je j’ai reçu au Mexique. Merci à toute l’équipe. De la conciergerie à la femme de chambre, tous et toutes sont extrêmement professionnels. 💪💪💪"

"The resort is very boring, the food doesn’t taste good and the drinks suck."

"This property has horrible food and service! The Presidential Suite looked nothing like the photos shown on the website. Our “living room” had a murphy bed and a dining table...no sofa! The sinks in 2 out of the 3 bathrooms were clogged and the shower water would leak out of the shower doors! This hotel is not a 4 star property at all or even close to it! We stayed 5 nights and only 1 out of the 2 elevators on our wing worked with no sign of anyone fixing it at all the entire time we were there....