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"very comfortable stay.excellent.only encountered 1 miserable member of staff(in the bar)all weekend,but i guess not everyone loves their job 😀 everyone else were lovely and helpful.i have stayed at this hotel a few times now,my go to whenever am in newcastle."

"Amazing as ever. Lovely, friendly staff."

"We stayed at Dakota Newcastle while visiting the city for a show at The Glasshouse – a gift for my parents and a treat for us as well. This hotel easily ranks among the best we’ve experienced. Though relatively new, its stylish, modern design—with a moody yet welcoming atmosphere—exudes sophistication and comfort. We booked standard rooms (207 and 208), which were impeccably clean, comfortable, and furnished to a very high standard. Each room featured a large TV cleverly disguised as a mirror, offering a wide range of channels and streaming options. The bathrooms were equally impressive, complete with a luxurious rainfall shower and Molton Brown toiletries—a lovely touch. Even the addition of a night light in the bathroom was a great touch. Breakfast was excellent, with a generous selection of cereals, pastries, and cooked options to choose from. The service throughout our stay was outstanding, especially at check-in and during breakfast. The concierge, in particular, was a standout—and a real credit to the hotel. The professionalism and attention to detail from all staff were truly first-class and we will definitely visit again."

"The staff were so friendly and helpful. The hotel generally was very convenient for the train station and getting around the city "

"It was amazing "

"Lovely hotel. Nice spacious room Excellent service. Staff were all very friendly and helpful. We had afternoon tea which was fabulous, couldn’t eat it all "

"Fantastic stay. The staff were all super helpful. We didn’t realise when booking that we had a superior room which meant that we could check out later and receive a voucher for the bar. Room was immaculate and beds very comfortable. "

"Nice stay, nice weather, nice viewing and nice service"

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