"Pool is terrible didn't heat the spa tub and pool looked dirty and was cold. Throw cover in living room smelled like it wasn't clean."

"When i checked in Shae the front desk rep was very friendly and accomodate as required. We lost the car keys and they didn't even went inside the office to look and said they don't have it but later at night when we came back and asked the front desk he went inside the office and got the lost keys."