Find hotels near Carolina Place, Charlotte from SAR 311

"I was packing my things a few minutes after the checkout time, and I was disturbed with loud knocking on my door. I didn't answer since I was still getting dressed. A few minutes later I get another knock and I answered it as I was dressed. This was a different person and he came to inform me that checkout was at 11am. I said I know, I'm about to leave. It was 11:15am. He proceeded to other rooms. As I left I met him in the elevator and instead of getting off he escorted me to the front desk. This is how they treat their customers. I always leave the room a few minutes after checkout time, and general hotel policy is you can checkout upto 30min after the checkout time. Here they harrass you, send multiple people to your door so you never have peace, and escort you to reception before those 30min pass. Unbelievable. I felt harassed. Never again"

"I have enjoyed staying at the Ballantyne Hotel for almost 20 years. It is the only place I stay when I come to Charlotte."

"I’ve stayed and several Sheraton four points in this is by far the most disappointing. My bathroom wasn’t clean and the complementary water was left over from a previous guess because it was half full. The elevator had crumpled napkins and the wallpaper was peeling in a few spots. The light fixture in the restroom in room 316 needs to be repaired. It appears to be an older hotel that could use some updating. The breakfast was just okay."

"Small baby pillows, little drab and dirty"

"Lovely getaway even in April"

"TLDR: Great bang for your family’s buck. I’d love to keep this a secret but they deserve the business. It’s one of the best family stays we’ve ever had. The location is amazing and now one of our favorite areas of Charlotte. The kitchen is very functional and the rooms are spacious and homey. The heated pool is well-maintained and the design is beautiful. The courtyard is picturesque and the gym is perfectly adequate. Everything and everywhere is clean."

"Everything was great and we were very comfortable"

"Good communication, accessible to local groceries / restaurants, appreciate the extra supplies!"

"Positive: Sufficient parking, friendly staff. Negative: - Mattress was not comfortable - No coffee machine in the room. They quickly provided one when we asked, but it was broken - A glance at the cooking range, and we decided not to try that I have stayed in ESA in the past for really extended stays and loved those, so this time we booked it the moment we saw one in the area. This may be the last time stayed there :-("