"We really enjoyed our staying at GR Solaris. Staff is very friendly and helpful. The service and the amenities are top notch. Food and entertainment, especially the night shows, were excellent. Kids loved the playground area and the swimming pools, as well as the kids shows. We will most likely repeat our staying at this hotel if we travel back to Cancun! Perfect location just 10 min far from the airport and it has its own access to the beach. "

"The facility was clean and the staff were helpful and nice. My only complaint is the quality of the drinks at the bars. Also, we were not informed of restrictions to access some of the bars and restaurants that are exclusive to timeshares holders/members. "

"The Pool is very average, unfortunately, the beach had sarcasm on it, if you’re looking for a party vibes, don’t go, it’s very chilly and relax"

"This property has horrible food and service! The Presidential Suite looked nothing like the photos shown on the website. Our “living room” had a murphy bed and a dining table...no sofa! The sinks in 2 out of the 3 bathrooms were clogged and the shower water would leak out of the shower doors! This hotel is not a 4 star property at all or even close to it! We stayed 5 nights and only 1 out of the 2 elevators on our wing worked with no sign of anyone fixing it at all the entire time we were there....