Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 4 min walk
Plaza 28 - 9 min walk
Benito Juarez Municipal Building - 9 min walk
Plaza Las Americas - 17 min walk
Puerto Cancun Marina Town Center - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 17 min drive
Restaurants
Hunter Bar Cancun: Address - 4 min walk
Taqueria el Poblano - 3 min walk
Rolandi's - 3 min walk
Black Café - 5 min walk
11:11 Club - 6 min walk
About this property
Hotel Soberanis
Hotel near Ultramar Ferry Puerto Juárez
Close to Plaza 28 and Plaza Las Americas, Hotel Soberanis provides dry cleaning/laundry services, a business center, and more. Stay connected with free in-room WiFi.
Other perks include:
Luggage storage, a front-desk safe, and multilingual staff
Smoke-free premises, a banquet hall, and 1 meeting room
Tour/ticket assistance and a 24-hour front desk
Room features
All 77 individually furnished rooms feature thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Free extra beds, ceiling fans, and daily housekeeping
Languages
English, Spanish
Property amenities
Restaurants on site
Terraza Soberanis
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun
Frequently asked questions
Is Hotel Soberanis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Soberanis?
This hotel doesn't offer parking.
What time is check-in at Hotel Soberanis?
Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.
What time is check-out at Hotel Soberanis?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel Soberanis located?
Located in Downtown Cancun, this hotel is within a 10-minute walk of Ceviche Square and Plaza 28. Ultramar Ferry Puerto Juárez is 2.6 mi (4.3 km) away.
Hotel Soberanis Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower.
It was dirty. To use the air condition and TV remote control. I had to pay a deposit to use them. To get back my deposit, I had to wait 20 min, until they checked I didn't take them...
No I don't recommend this hotel
Only for one night stays, when there’s no other option. The hotel is really old looking, beds are very unconfortable, you hear noises at all hours of the night. Don’t recommend it.
We spent 7 nights here. No complaints. Yes, it is noisy. You would hear people talking in the hall like they are in your room. However, we were swimming and walking all day, and in the evening - so tired that you fall asleep immediately.
We were leaving couple dollars for the cleaning lady and our room was shining everyday. Location is great, lots of places to eat, supermarket right around the corner.
Ula
6/10 Okay
Grace, Chicago, IL.
1 March 2017
Disliked: Staff & service
Convenient Hotel in front of Local IMSS Hospital.
The facility is located in front of a General and Emergencies IMSS Hospital. It is very convenient for those like ourselves who had a family member hospitalized there.
The staff needs more training about how to welcome guests and take care of their needs. They barely smile to you. One morning I requested a notepad, and one of the employees at the front desk suggested me to go to the OXXO store down the block to get it. The other employee noticed my surprise to his partner suggestion and gave me two sheets of paper that he counted before he handed out to me.
The place is reasonable clean, but my toilet didn't have a lid.
The included breakfast is limited to eggs with one more ingredient only (ham, bacon..), fried beans, coffee, and a not very nice orange soda. The rooms have A/C and fan ceiling. No issues there.
Right at the center of everything, Soberanis gave me a clean , secure, and economical place to stay. The air conditioning was really nice, but , I've never seen a ceiling fan that put out sooooo much air, that the hotel should've been lifting off its foundation . Awesome place, centrally located.
At reception I was informed that my reservation definitely did not include breakfast. When I used wifi to show my Expedia booking they reluctantly included our breakfasts. They were excellent.
Verified traveler
6/10 Okay
Nando, San Diego
15 April 2016
Liked: Cleanliness, room comfort
Close to many things
This hotel is half a block to Downtown Cancun. City transportation is right outside the door. There is a convenient store, huge grocery store & money exchange right outside the hotel. The wi-fi works mainly in the lobby.
Nando
8/10 Good
Daniel, Boisbriand, Canada
5 April 2016
Liked: Cleanliness, staff & service
good ratio price/quality
For the price, this was a good hotel. a bit noisy, but well located if you to go anywhere. the wifi is terrible, but I hope people do not go to cancun for the wifi. the rooms were cleaned and the personel was helpfull even if their english was lacking. there is nothing to do at the hotel, it's really a place to stay/sleep while exploring Cancun.
I stayed here for one night after traveling to Merida specifically for the airport shuttle. There is NO airport shuttle. It is a short (10 minute) walk to and from the bus station. You can get a cab from the bus station to the hotel for a couple dollars. The desk clerk will call a cab for you to the airport, for a fare of about $22.00. So, for a night, it's fine, but it's not where I would spend a Cancun vacation.
This hotel hosts mostly Mexican tourists. It locates on a side Street near a main blvd. You can take bus to the beach, museum or shopping centers. The cost is only fraction of hotels near the beach, or so called hotel zone. The bus ride is only 20 min. to the beach. I used this hotel as a starting/resting point to further explore near by cities, like Marida, Tulum, and Chichen Itza.