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Hotel Soberanis

2.5 star property
Hotel with business center, walk to Plaza 28

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Photo gallery for Hotel Soberanis

Front of property
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Standard Room, 2 Double Beds | Bathroom sink
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Reviews
7.0

Good

Popular amenities

  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park4 min walk
  • Popular LocationPlaza 289 min walk
  • Popular LocationPlaza Las Americas17 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

7.2/10 Good

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Hotel Soberanis is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport and near the beach. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza 28 and Plaza Las Americas. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including whale-watching.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Las Palapas Park - 4 min walk
  • Plaza 28 - 9 min walk
  • Benito Juarez Municipal Building - 9 min walk
  • Plaza Las Americas - 17 min walk
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • Rolandi's - 3 min walk
  • Taqueria el Poblano - 3 min walk
  • Hunter Bar Cancun: Address - 4 min walk
  • El Expendio Café Kobá - 3 min walk
  • 11:11 Club - 6 min walk

About this property

Hotel Soberanis

Hotel located in Downtown Cancun
Close to Plaza 28 and Plaza Las Americas, Hotel Soberanis provides dry cleaning/laundry services, a business center, and more. Stay connected with free in-room WiFi.
Other perks include:
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Smoke-free premises, a front-desk safe, and multilingual staff
  • 1 meeting room
Room features
All 77 individually furnished rooms feature thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free extra beds, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Room service available

Restaurants on site

  • Terraza Soberanis

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun

Frequently asked questions

Is Hotel Soberanis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Soberanis?

This hotel doesn't offer parking.

What time is check-in at Hotel Soberanis?

Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Hotel Soberanis?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Soberanis located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Ceviche Square and Plaza 28. Ultramar Ferry Puerto Juárez is 2.6 mi (4.3 km) away.

Hotel Soberanis Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 229 reviews" "
Rating 8 - Good. 89 out of 229 reviews" "
Rating 6 - Okay. 65 out of 229 reviews" "
Rating 4 - Poor. 29 out of 229 reviews" "
Rating 2 - Terrible. 13 out of 229 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aman

Stayed 1 night in Oct 2023

4/10 Poor

Jase

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Stayed 2 nights in Oct 2023

8/10 Good

Juan Ruben

Liked: Staff & service, amenities, property conditions & facilities
the hotel is in renovation looks nice, the area is safe, clean room, no complaints.
Stayed 1 night in Nov 2022

2/10 Terrible

Aida E.

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2022

6/10 Okay

alain

Traveled with family
Liked: Cleanliness, staff & service
Just average basic accommodation
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Everything was perfect for me, thanks to everyone at the hotel, Muchas Gracias
Stayed 13 nights in Oct 2021

8/10 Good

MARIA ELENA

Stayed 1 night in Aug 2021

8/10 Good

Nestor

Traveled with family
Liked: Cleanliness, staff & service
Es un hotel ya viejo, le falta mantenimiento, solo nos quedamos una noche para descansar. La atencion del personal fue excelent
Stayed 1 night in Jan 2021