Enigmatic Hotel Experience

3.0 star property
Comfortable hotel near Plaza 28

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Room options

Standard Room

Highlights

Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

Highlights

Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Located in Cancun, Enigmatic Hotel Experience is in the city center. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Ventura Park Cancun and Extreme Adventure are also worth visiting.

What's nearby

  • Benito Juarez Municipal Building - 3 min walk
  • Las Palapas Park - 11 min walk
  • Plaza 28 - 18 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • The Healthy Place - 2 min walk
  • Onesto Café - 5 min walk
  • The Bowl Bar - 5 min walk
  • Yamamoto - 4 min walk
  • La Fonda del Zancudo - 4 min walk

About this property

Enigmatic Hotel Experience

Hotel located in Downtown Cancun
Plaza 28 and Puerto Cancun Marina Town Center are located near Enigmatic Hotel Experience, which provides a garden, a bar, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Bike rentals, a water dispenser, and luggage storage
  • Barbecue grills, smoke-free premises, and tour/ticket assistance
  • Concierge services, outdoor furniture, and coworking spaces
Room features
All guestrooms are individually decorated, and boast comforts such as air conditioning, as well as amenities like free bottled water.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Shared microwave
  • Shared refrigerator
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 1000 per stay
  • Destination fee: USD 4.75 per accommodation, per night
  • Service fee: USD 1 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Enigmatic Experience Cancun
Enigmatic Hotel Experience Hotel
Enigmatic Hotel Experience Cancun
Enigmatic Hotel Experience Hotel Cancun

Frequently asked questions

Does Enigmatic Hotel Experience have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Enigmatic Hotel Experience pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Enigmatic Hotel Experience?

Enigmatic Hotel Experience doesn't offer parking.

What time is check-in at Enigmatic Hotel Experience?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Enigmatic Hotel Experience?

Check-out is at noon.

Where is Enigmatic Hotel Experience located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Benito Juarez Municipal Building, Plaza 28, and Puerto Cancun Marina Town Center. Ultramar Ferry Puerto Juárez is 2.2 mi (3.6 km) away.

Enigmatic Hotel Experience Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late and was only here one night before I went on a retreat about four hours away. It felt a bit like a hostel (common areas, at least). The room was very nice and the staff was friendly. Walked about 100 yards to a pleasant breakfast restaurant (The Rooster?) with good WiFi. I basically just slept here one night. Seems nice, though!
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024