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"Comfortable stay, lovely room."

"Staff were so helpful and friendly"

"We booked a two-night stay at The Montagu Arms to celebrate our first wedding anniversary, so this was a special occasion for us. I would first like to say that every member of staff we encountered was friendly, welcoming and professional throughout our stay. Unfortunately, the accommodation itself fell well below our expectations. The room we were allocated felt tired, dated and unclean around the edges, with several areas looking grubby and in need of attention. It was also extremely hot, and...

"The hotel itself is looking a bit tired but our room was spotless and clean. The staff were so lovely and helpful. The buffet breakfast was hot and tasty. The location is amazing. Fantastic place to stay if u don't want to spend loads of time in the hotel."

"The room was spacious and we loved the convenience of the kitchenette, the large bathroom, and on-site laundry facilities. We also enjoyed the park across the street and easy access to restaurants and grocery stores within walking distance. The only downside was limited parking availability."

"Good atmosphere and history (Titanic connections). Restaurant yummy. Rate hotel down just a bit due to a towel warmer in bathroom which made entire bedroom warm, so had to crank down AC. Mattress not great. Woke up with stiff back. Also rate down when asking front desk about a shuttle bus which might take us to our cruise ship, was met with a response of “I have no idea; I’ve never been on a cruise.”"

"Hébergement parfait pour un séjour avant une croisière, situé à quelques minutes du quai"

"A good hotel with helpful staff. Breakfast buffet good. Crazy practice of charging hotel guests to park but that seems to be a growing trend. Be honest and include the charge in the hotel costs instead of hiding additional costs."

"Ja"

"Really friendly staff & very clean everywhere which was great. House keeping staff were lovely & very helpful. Quite easily the cleanest place we have stayed in. Possibly some of the rooms were more style than substance as not practical in places. Some maintenance issues regarding loose tap in Room 3 . Do note : Avoid room 12 especially in hot weather as incredibly hot!! Poor ventilation & a pathetic fan which just blew around warm air. We asked to be moved after experiencing the worst night’s...

"Great location, great staff"

"Excellent location for the town centre and the theatre. The room was comfortable and clean. It has free parking for hotel guests. The food in the bar was good but they had stopped serving food by the time we came back after an early show by 8/ 8.30pm on a Sunday ."

"Rooms were spacious, modern and clean. We didn’t use the spa due to only staying one night and the extra charge as booked through Expedia but if book direct, it’s included. Breakfast was £16.95 and worth it. Great choice. Lovely outdoor seating area. Beds comfy. Bathrooms good. Quiet location. All was good."

"Comfortable"

"The West Wing where we were staying was beginning restoration. Shortly, but not too sweetly; for reasons I would be happy to list on request, I consider that Management would benefit in reputation from closing the wing till completion, rather than continuing to exploit its present tired mediocrity."

"Friendly attentive staff and good restaurant"

"This is a VERY basic hotel. Also - no A/C. Looking very worn. If you are staying here to catch a cruise, it is not a walk to the port."