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"Highly personable owners who were kind friendly and helpful. Breakfast is excellent. Thank you for a very good stay."

"No door key as all digital, had to use phone which is ok but only gives access to 1 person. Shower temperature was luke warm at it's hottest, shower gel dispenser didn't work. Also the air-conditioning didn't work, had to use the fan instead. Room was noisy due to the adjacent pub."

"The hotel itself is looking a bit tired but our room was spotless and clean. The staff were so lovely and helpful. The buffet breakfast was hot and tasty. The location is amazing. Fantastic place to stay if u don't want to spend loads of time in the hotel."

"We booked a two-night stay at The Montagu Arms to celebrate our first wedding anniversary, so this was a special occasion for us. I would first like to say that every member of staff we encountered was friendly, welcoming and professional throughout our stay. Unfortunately, the accommodation itself fell well below our expectations. The room we were allocated felt tired, dated and unclean around the edges, with several areas looking grubby and in need of attention. It was also extremely hot, and...

"Staff were so helpful and friendly"

"Always. Find the accommodation clean and welcoming."

"Welcome"

"A good hotel with helpful staff. Breakfast buffet good. Crazy practice of charging hotel guests to park but that seems to be a growing trend. Be honest and include the charge in the hotel costs instead of hiding additional costs."

"Ja"

"Really friendly staff & very clean everywhere which was great. House keeping staff were lovely & very helpful. Quite easily the cleanest place we have stayed in. Possibly some of the rooms were more style than substance as not practical in places. Some maintenance issues regarding loose tap in Room 3 . Do note : Avoid room 12 especially in hot weather as incredibly hot!! Poor ventilation & a pathetic fan which just blew around warm air. We asked to be moved after experiencing the worst night’s...

"Lovely little gem right in the heart of Cowes. 5 mins walk to the Red Jet ferry. Lots of lovely cafés, bars and restaurants within 5 mins. A great find."

"Great location, great staff"

"Excellent location for the town centre and the theatre. The room was comfortable and clean. It has free parking for hotel guests. The food in the bar was good but they had stopped serving food by the time we came back after an early show by 8/ 8.30pm on a Sunday ."

"Rooms were spacious, modern and clean. We didn’t use the spa due to only staying one night and the extra charge as booked through Expedia but if book direct, it’s included. Breakfast was £16.95 and worth it. Great choice. Lovely outdoor seating area. Beds comfy. Bathrooms good. Quiet location. All was good."

"A really lovely, beautifully presented small hotel. The perfect base for a visit to Newport."

"Muy buena atención en recepción por parte de una chica asiática que no recuerdo su nombre, y de Mark. Un hotel excelente algo lejos del centro, pero las vistas y la calidad merecen la pena pagar un poquito más de taxi para llegar."

"Staff at check in was fantastic. She recognized I was a returning guest from 1 year ago and updated my room. Breakfast was very good many options including ability to special order eggs."

"Great service and super breakfast. Room small and hot and a bit run down. Relatively expensive but it was festival weekend."