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"I have stayed at this location several times and found the staff to be exceptional. Food quality was good and we enjoyed drinks from the bar. The only issue is the public parking which I found confusing to my expense. The manager as well as Kelly and Sahar were helpful and friendly."

"I had individual attention from Oliver and Peter. Very quiet. Bed was very comfortable. No meals, but there are options nearby."

"Nice stay , breakfast was very good and good location for what we needed"

"This is a beautiful hotel in a wonderful setting. The hotel has recently been refurbished to a very high standard. There is ample seating outside which is great on a summers day,The grounds are kept beautifully. The hotel is an old building, unfortunately no air conditioning in the bedrooms due to the age of the hotel, but fans were provided, as we visited on the hottest day of the year. The hotel is very welcoming, all staff are very friendly, polite and helpful… a special mention to Helena on...

"Very clean place, spacious room , staff was friendly and helpful, drinks from the bar were excellent and breakfast was great well I will stay there again. The only downside was the £5 charge for room service"

"Just a minor issue, not enough toiletries for two in the room. Reception staff were very helpful"

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"Very clean and quiet. Family room was nice size. Staff were very accommodating.Would highly recommend"

"Great check in process. Loads of parking available. Staff were friendly and helpful"

"Not good overall"

"Stayed here for Royal Ascot. Hotel was great and a short journey to the racecourse."

"We have reported a fridge problem in our room as soon we arrived. The receptionist mentioned that the maintenance team has already left but someone will come and have a look. Noone came even though i have enquired twice again. Each time i was told that a person will come to check the fridge as soon as they finish in a different room. Nobody came at all.the next morning at checkout i have mentioned this again to the receptionist whose attitude was not elegant and pretty arrogant towards me. He...

"Excellent all round food was well prepared but kept running out of items."

"The property is very well looked after & staff are fabulous. Ellie in the morning at both breakfasts and our check in & out was great. The rooms are beautifully decorated and very comfortable. We ate both times at the pub, breakfast & dinner, I think the menu is too big which led to some inconsistent dishes being serviced. Breakfast first day had no toast but on the second day had toast. 2 hash browns second day but 1 first day. Little things like this don’t mean much but breakfast is the last...

"Clean rooms, excellent service 👌"

"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"Very pleasant staff. Both in reception as well as at the breakfast!"

"The building is very old. With this comes issues with either a very steep staircase up to the rooms or use of an emergency exit at the rear (which is made of metal steps with a precarious old mat dangerously situated at the top). The room was lovely but it was very hot as situated above the kitchen. The weather was forecasted to be 28/29 degrees and I had to ask for a fan. It was a struggle to sleep in such temperatures as the fan was noisy so had to be switched off. In the morning I was...