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"The staff was SO friendly and helpful! Check in and out was a breeze."

"The area around this hotel may raise some concerns for people as they arrive, but the hotel itself is very clean, modern, and comfortable, with great amenities! Staff were pleasant, and I did not experience any issues during my one night stay with my kids! Book with confidence!"

"Great location ! Beautiful property and surroundings. If going to the ballpark it’s literally right outside the doors. Ballpark Village is awesome! Friendly staff. Ice cold AC !!"

"Good"

"Great location, clean, staff was wonderful"

"Our AC literally froze up in our room. It got hot and it was 95degrees. Thank goodness it was fixed (but with the help of my husband)"

"It is a beautiful historic property. The only issue we had was that self-parking ($40) was about 4 blocks away in a not great part of town. And I think the valets ($55) have to park there too because it took them forever to retrieve a car. They really should drop the price of valet parking and not even bother to recommend the other garage for self-parking. It was very uncomfortable to walk there and back."

"Had a good stay but 1/2 our wall outlets were not working on 1 bed area of the room & when my husband took shower the bath filled up during but was fixed immediately w no delay or interruption. I would’ve expected to have a bathroom fan & apps for tv considering it rated as a 4* hotel. But overall a good stay & staff was helpful & friendly. Quick easy parking, beds r super comfy, which is an MUST for us along w the room. No noise issues."

"Great stay"

"We arrived late for check-in due to unforeseen travel delays. Unfortunately, the hotel was difficult to find, and parking was extremely challenging and felt unsafe due to the hotel’s location, leaving valet parking as the only practical option. Upon entering the hotel, we encountered an intoxicated guest attempting to check in while carrying a pint of liquor in his back pocket. He was visibly intoxicated, using profanity, slurring his speech, and had an open container. What was most concerning...

"The room was clean and I got text messages pretty routinely asking if I needed anything. Great place to stay with kids with the aquarium miniature golf in the rides right there on the premises and the Koi pond was a big hit."

"Beds were very comfy"