Find hotels near Busch Reisinger Museum, Boston from SAR 728

"Cookies were never warm"

"The staff was nothing but helpful and kind. The overall vibe of the hotel was very nice and modern. The complimentary breakfast was fine. Unfortunately the first night of my stay they had me in a room that the door wouldn't close all the way. The lock did engage, but there was a slight gap. I was so tired from traveling that I didn't say anything because I just wanted to go to sleep and I assumed it was just due to the old hotel (as I saw some hints of damage in the bathroom/shower area). Well, I didn't get much sleep. Where my room was located was right next to a set of stairs and because of the gap in the door I could hear every single person walking up and down those stairs. So the next morning I said something to the front desk and they immediately sent someone from maintenance to my room. He found that my door frame didn't have a metal plate and that's why the door wouldn't close properly. They offered to move me to a different room right next door, but I thought that didn't make much sense. So the next night, with the door fully closed, I still couldn't sleep because all I heard was people going up and down the stairs all night. My advice is not to put people in the room right by the stairs. Overall though, the staff was nice, the hotel was beautiful, the proximity to Fenway was ideal. "

"Great location"

"Good area"

"Everything good."

"Clean room great location "

"Greet and serve customers more effectively. This staff member is blocking the way and eating breakfast, which shows a lack of respect for the paying guests who arrive first. "

"Small rooms, but clean, new and nice. Great location and building. I will definitely stay here again when I visit my nephew at Tufts next."

"The room was clean, very spacious and staff were friendly. It was close to our destination and easy to get to. "