"Great location overlooking Grant Park and Field Museum, great bus and train connections, AC was needed and appreciated, so was coffee in lobby and ice water with real fruit. So appreciated a reasonably priced room when I needed sudden accommodations. Bed and shower were perfect. Thank you very much."

"We booked the hotel with free breakfast and internet but we only got the internet. We went to the resto to have breakfast but was advised that we book to expedia that’s why there is no free breakfast."

"All over good experience"

"DO NOT BOOK THIS HOTEL! Outdated, the worst best western. I had to go through 3 rooms and STILL wasn’t decent then don’t want to compensate. They have a terrible water issue, mildew smell then wanted to come in the room to spray air freshener. You can’t use air freshener for years of water damage. Needs to be renovated. The breakfast was trash. Worst experience. Anytime you see popcorn ceilings in a hotel 🗣️ RUN! This a motel"

"No comment 😞"

"Great parking and good staff. Honestly it was a straight forward hotel. Clean but rooms need some upgrades."