Find hotels near Bronte Waterfall, Keighley from SAR 243

"On the second night of my stay the temperature in my room was unacceptably low by 8.30-9pm.The radiators in the room and bathroom were cold. The thermostatic valves were fully on. The landing and stairwell outside my room and the bar/restaurant area downstairs were all pleasantly warm. Seeking some help, I rang the bell in reception 4 times in the space of 10 minutes. Nobody appeared and it became apparent that there were no staff present in the building. In desperation, I rang the front door video doorbell and "Leanne" answered saying that she was not at the house and would come back. By the time I had climbed back to my room, effectively on the 3rd floor under the roof, there was a text message on my phone saying that she was 25 minutes away "at a family occasion....there is a heater at the top of the staircase behind the bannister - failing that I can ask my neighbour to come round...." I eventually found the heater. It had 2 broken feet and could not have stood up on its own. I put the feet back underneath the heater and switched it on. I texted back that the room was beginning to heat up. I turned the heater off when I went to bed. Ironically, the next morning the radiators slowly began to warm up although the room was still chilly requiring the extra heater to be turned on again. Also the matress on the bed was very saggy and uncomfortable. Despite emailing them 3 days ago I have had neither acknowledgment of my email, explanation of the issue nor an apology."

"When booking not aware property does not offer breakfast! The restaurant is advertised but came as disappointment when discovered no breakfast available; there are no alternative facilities locally."

"Outstanding from start to finish. Stopped in the single room, which is prefect for one person. Shower room and bed clean and all looked brand new. Breakfast plentiful and very tempting. Ideal location for visiting Haworth. "

"This property was ideal for our 2 night stay in Haworth. It was warm on our arrival with a welcoming atmosphere. Everything was clean and decorated to a high standard. "

"Property is in such an excellent location right in the heart of the Main Street in Haworth. It is lovely inside and incredibly well equipped, and the owner Michael is so accommodating and welcoming. The property is upstairs above the shop, but it is very quiet and we heard no noise from downstairs. The car park is behind the shop, and there is a cobbled hill to walk up to get to the property. If it’s wet, this can be slippy but it’s a very short walk to go around the front to Main Street instead. Thanks for a lovely stay, cannot wait to return! "

"Beautiful, convenient property in the heart ofvthe village with superb facilities!"

"Cute house in a central location. Was nice to have no tv and play games"

" Good "