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"Our stay was OK. Breakfast was good and was included in our package. Car park price is about the same as other parking in the area. Good transportation links. Tram stop is a short walk. Heating didn’t work. There was a notice in room to say don’t adjust thermostat on radiator as it is controlled from reception. Informed them but radiator still cold. When we came home late our key card would not let us in front entrance. Another couple turned up and their card didn’t work. They said there was...