Find all hotels by Red Roof Inn in Brockport, NY from SAR 235

"The airport shuttle was easy to use even if you arrive super late. Call upon arrival. Location to RIT is not bad, short uber. Our room felt musty and smelled full of cleaning chemicals. We ended up airing out the room and running the fans. I would not recommend if you an afford a few extra $. "

"Room very clean and comfortable. Nice staff and good breakfast."

"The room was NOT clean at all. We found a bug in the bed along with all sorts of dirt on each of the different layers of sheets, and mattress and box spring covers. The rest of the room was also filthy, and there was stuff still left in the room from previous guests. We ended up with an adjoining room, and the only thing keeping the people in the other room from having access to our room was a "do not disturb" sign as either side could unlock the door. It also looks run down and sketchy from the outside. We did not feel safe (or clean) in the room. We checked out after only being their for two hours as we felt we would be more comfortable and safe sleeping in our car in a nearby parking lot as opposed to staying in this hotel. Do yourself a favor and just find a different hotel to stay at. "

"Room is fine, spacious and clean. Location is right in downtown, but not convenient to walk to any restaurant or grocery. Swimming pool is closed and the fitness room is short of maintenance, no clean towels or wipes. Wallpaper in bathroom is cracked."

"Big parking lot with a garage next door. The room was spacious except for the air system being two feet from the bed."

"Our towels were damp, but the hotel gave us fresh clean towels with no problem. Did advise that bathroom could have been cleaner. But over all they were good."

"i arrived at the hotel and there was no room and no effort was extended to help me after i waited for help for 3 hours of repeat offers to help but the manager never called the front desk as promised. never again for hotels ,com"

"This was my 2nd time staying here and it was a consistent experience. the hotel itself has some wear and tear, no elevator and no carpeting in the halls or rooms so it can be a little noisy. The breakfast is just ok, the room is also just ok, there hasn’t been hand soap either time in the bathroom. Just two bottles of lotion near there sink and the shower has showed gel and lotion. So much lotion!! The hotel staff, however is amazing. The young man who checked me in both evenings, is a 5 star employee. He made me feel comfortable and he was the deciding factor for me whether I would stay there. The hotel looks and seems a little seedy and the price point is lower than I usually go as a woman traveling alone. But, he so was professional and lovely at check-in, that I felt that I would be safe there and so I stayed and returned. He was equally kind and welcoming on this past stay. The breakfast staff and the room staff were also friendly in the halls. I think the hotel is a bit worn down, 2-3 start but the warm and welcoming staff make it feel like a 4 star experience. I’ve stayed at luxury hotels where the staff wasn’t nearly as polite and warm. "

"This was one of my favorite Vrbo rentals! Beautiful home with everything you need in the kitchen. The home was beautifully decorated and relaxing to stay in. Would highly recommend!"