"HORRIBLE!!! Once we first got into our room we noticed that it was cold, we tried to turn on the heater (it didn’t work). We went downstairs right away and was told that maintenance was alerted and were trying to fix it but didn’t know how long it will take. We were given an option of either getting a discount at checkout for the inconvenience or get full refund at the moment but we would have to find another hotel that night. We decided to do the discount, but we at least asked for extra...

"I was able to reserve this and the property wasn’t available for occupancy "