"I keep coming back to this hotel because of the location, but honestly it is a disappointment every time. The rooms are dated, the carpets are old and worn, and the elevators are slow. The door to my room was broken, so every time I wanted to leave for food or go to gym, I had to go downstairs, alert the staff, go back up, and wait for security to come and let me in. The process took as much as a half hour every time I wanted to get back in. I stopped leaving my room because of it. I have...

"Clean room, quiet safe area, nice walking distance to the lake or shopping. Lovely staff. "

"Room was not cleaned for over 5 days despite requests. "

"We had a wonderful stay. Enjoyed breakfast at the hotel, with wonderful, attentive staff. "

"Excellent location "

"Airport shuttle wasn't required during this trip. Room clean, staff friendly and accommodating and room temperature was appropriate for the season. "

"Beautiful view of Lake Michigan and great service."

"I enjoyed my stay.I definitely will be back."