Find all hotels by Independent in Brent, AL

"We went on a busy weekend and there was only 1 person working the front desk so it took a little while to get checked in. There was a sign at the front desk notifying guests that the elevator was broken, so we were glad to get a room on the first floor….until we tried to sleep that night. We could hear every step the people in the room above us took and they seemed to be up most of the night. The floor would creak loudly every time they walked around and it woke us up all through the night and kept us up. We left exhausted. The hotel was not very clean either. The bath tub looked dirty and the walls were dirty. "

"Upon checking in late night no one was there i found the person cleaning the lobby and asked him if there is a receptionist. He found the receptionist and not to mention he seemed very strange. We were very tired it was past midnight, and i asked the receptionist if there is water bottles in the room and he said he cant guarantee this and isn't sure. He gave really strange response, and strange looks he was very odd. The man in the morning in the front was pleasant however.night staff Very unprofessional, not to mention hair on the bed like a mans hair randomly. Wouldnt recommend this place. "

"Clean room, staff friendly and helpful "

"Didn’t see or have to use a business facility but the dining atmosphere was sufficient, they had all of the essentials, breakfast was a country feed w biscuits and gravy, you could smell the butter on the biscuits. It’s a renovated hotel with all of the rooms on the inside, it’s a Cracker Barrel, Taco Bell and Jacks within walking distance or less than 30 sec drive, gas stations also. I had to pick this hotel by default and was hesitant at first but the staff was very friendly and made it a pleasant stay. I felt safe with them and cameras are on the property. I could see myself staying there because of them, it was clean with microwave and mini fridge w/ a good price point. Thanks Stormy see you soon."

"Great"

"This was a horrible experience. After checking in, we walked into our room, and the first thing that i do is check if the bedding has been changed and it’s clean. To my surprise when i undid the cover a rose petal fell out, the sheets had several stains and dark smudges all over!!!! I immediately contacted the front desk to voice my concerns about the bedding not being changed after the previous guests, the lady at the front desk than informed me that if i want i can come pick up some clean sheets and change them myself!! We checked out immediately, we didn’t even stay for 5 minutes! Filthy place and unhelpful staff!!!"

"It had a damp smell to the room that stayed even after disinfecting the room!"

"The door was open to our room when we got there and water was all the floor from the rain "

"Room smelled bad, tv didnt work correctly, ac was weird. Staff was nice, breakfast was okay. "